INSIDE THIS
WEEK Contents
NEWS Hot Stories
Travel firms told to beware new email fraud; consumers seek better insurance; P&O and Cunard plan trade team shake-up; Althams apprentice sets sales record; McCall says being in EU ‘vital’
Round-up
Cook tips Turkey; Tui chief ‘back to floor’ Kenya chief slams FCO; new Olsen store
WIN! Special Report
A ‘Celebrity Moment’,
including dinner with Ben Fogle page 32
Cruise lines report buoyant wave sales Talk Back
Schengen, Heathrow, airline delays, Abta
NEWS YOU CAN USE Product Touriocity, Travel 2, Gold Medal 17
Aviation BA, Ryanair, easyJet, Hainan Operator Wendy Wu, Club Med, Tipto Cruise Royal, Traveltek, Olsen, Regent Supplier Vacatia, DSD, Bahamas, Jetset 24
18 21
22 12 15 08 04 A NOTE FROM THE EDITOR EU outcome pivotal for travel I
can’t be alone in admitting my eyes glaze over and I cover my ears at any mention of the European Union. However, this week the EU demands attention. At a summit this week, David Cameron may or may not
secure an EU deal. Boris Johnson or another will emerge as leader of the campaign for a British exit (Brexit) and we will be headed for a referendum. Many in the sector will welcome easyJet’s Carolyn McCall speaking out on the benefits of EU membership (page 6). Others may think ‘She would say that’ given the extent to which EU deregulation boosted easyJet’s fortunes. Julia Lo Bue-Said of the Advantage Travel Partnership
expressed the dilemma facing most businesses when asked her opinion on Brexit this week, saying: “It would be premature to comment without knowing the detail.” She also captured the dilemma facing industry organisations when she said: “I can’t speak on behalf of the membership.” Alan Bowen, of the Association of Atol Companies, was typically forthright when he told Travel Weekly: “I’m a big supporter of Europe, but I’m aware a lot of people take the view we need to pull up the drawbridge.” The sector must await developments it can’t control but which could have a significant impact on business (page 64).
FRONTLINE Comment Nikki White: Reassure clients 30
Readers’ Lives Charlie Coyle, Guernsey 34 Mystery Shopper Cruise specialists
38 DESTINATIONS
Weddings & Honeymoons Legalities: Cut through the red tape to help your clients get married overseas 40
EUROPEAN CHAMPION ‘Saying Yes to the EU sends a clear message that we’re open for business’: Deirdre Wells
back page Asia 10 of the Best: Hotels for couples 48 Beijing: Gen up on the gateway to China 53 BUSINESS NEWS
UKinbound Convention 2016: ‘Let’s stay in EU’, APD, visas, lobbying 64
FEB 18 WHAT
LUCY DID THISWEEK
1
2 3
Lucy Huxley Editor-in-chief @Lucy_Huxley
Interviewed Eurostar CEO Nicolas Petrovic about everything from his state-of-the-art new trains to the impact of the Paris attacks
Had a great meeting with the team from Avis about a brilliant new agents’ campaign and competition – coming soon!
Attended my daughter’s class assembly, all about the school’s theme of the month: patience (something I need a lot more of!)
18 February 2016
travelweekly.co.uk 3
Insurance irony Consumers are buying more-comprehensive travel insurance as they become more aware of issues in destinations (page 5). So what a pity UK regulation deters many agents from selling this, and so many holidaymakers go uninsured. And what an irony that we must look to an EU directive to turn around the situation – should Britain still be in the EU in 2018.
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