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Story: Thomas Cook reveals new uniform design What a real shame. I worked in Cook’s for four years (as well as JMC/Thomas Cook Tour Operations) and saw two major uniform changes. I quite like the current one but the new uniform is so flat and dull! What part of that look is inspiring? The addition of a black jumper makes the poor man in the photo look like a schoolboy. BON VIVANTE
Inbound visitors should not become cash cows
GROUP
Story: Home Office could raise visa fees to offset police cuts Why should visitors holidaying in the UK be used as a cash cow? This would be another tax by this government on people who bring a vast amount of income into our country. The sooner this lot [the government] go, the better for all in the industry.
STEVE KANE
Cook’s new uniform looks so uninspiring
Heathrow expansion would be a disaster
Story: No new runway for Heathrow if costs too high, says Walsh Heathrow Airport Holdings already has £12 billion debt, while the interest payments on it take up most of its gross margin. It would need a capital injection of maybe £5 billion, depending on the gearing demanded by the City to support further loans of another £15 billion or so. With its main customer refusing to pay extra charges to support the financing, it is a non-starter. If it goes ahead it will be an economic disaster, not a boost to our fortunes.
JOHN_BUSBY
TWEETS THIS WEEK
Tina Tomlinson @GreeceGirlie07 Brilliant presentation by @HelenDHays who enlightened us with how Hays Travel uses social media. So knowledgeable! #HaysIGConf15
tc. @travelgirl18 Thank you Kathryn Darbandi and team, 23 years at Thomas Cook #bestconferenceever #inspired
Ian Brooks @IanBrooksGKR Customer-uploaded videos get 10 times more views than company ones – great talk by Feefo’s Matt Eames at #travosummit
QUOTE OF THE
WEEK
“There’s a big ‘but’ at the moment and that’s terrorism. It’s causing disruption and it’s out of our control.
I can’t see anything but more disruption”
JOHN HAYS, managing director, Hays Travel › Hays Travel IG Conference, page 20
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26 November 2015
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LETTER OF THE
WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Switching from Sharm costs so much
We have a holiday booked in Sharm starting January 2. With all the nonsense going on at the moment, we just don’t want to travel to the Middle East, although I do understand that travelling anywhere is a risk. We called Lowcostholidays to say we no longer want to go to Sharm and would like to change it for a holiday in Lanzarote. Lowcostholidays said they were prepared to change our plans but that this would cost an extra £582 on top of the £900 we have already paid. I couldn’t believe it! I’m not prepared to pay £1,500 for a week’s holiday. Sorry to those people looking forward to their holidays, but I really hope the authorities cancel our flight. I don’t want to sit on a plane for five hours wondering if there’s a bomb on it, or sit by the pool waiting for some madman to appear with a gun. EMCQ Travel Weekly would welcome a response from Lowcostholidays
PICTURE: ISTOCK
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