30 April 2015 |
travelweekly.co.uk business Essential news, comment and analysis TOP STORY
AIRBNB ACCEPTS PROFESSIONAL
LANDLORDS
Christopher Cederskog: ‘We don’t distinguish on a
day-to-day basis between those who are professionals and those who are not”
SITE IS HAPPY TO HOST LANDLORDS WITH
MULTIPLE PROPERTIES. IAN TAYLOR REPORTS FROM THE WORLD TOURISMFORUM
Airbnb is “not afraid” of professional holiday-let landlords using its site and has admitted “some of its best hosts” offer multiple properties. Christopher Cederskog, Airbnb
regional manager for Europe, told the World Tourism Forum in Lucerne last week: “We don’t distinguish on a day-to-day basis between those who are professionals and those who are not.” He insisted: “The vast majority of our hosts are not professional
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travelweekly.co.uk — 30 April 2015
landlords – 90% of our hosts rent out [rooms] for less than 100 days a year. If they were professionals, they would not make money doing that.”
But Cederskog conceded: “Some of our best hosts have five to six properties. “We are not afraid of
professionals using the platform. We look at the level of service. The more important thing is whether the service is good [and] we think it is possible to offer good service
only with about three properties [on Airbnb].” Cederskog rejected
the suggestion that the accommodation-sharing site had become “more transactional” after one Airbnb user described being handed the keys to an apartment on arrival in a city and being told: “Here are the keys, here are the rules, pay an extra fee for cleaning.”
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