ALL ABOUT YOU — LETTERS
Tui brands failed me Story: Thomson and First Choice drive on with exclusive product agenda Pity they couldn’t get their launch day to work. Constant system and website failures all day and a systematic failure of free child and hold prices. I wasted a day’s break off work to spend four hours in store and six hours online and still did not get a holiday. l Dave Rhodes Travel Weekly would welcome a response from the Tui brands
Gatwick on track Story: Gatwick outlines plans for a train departure to London every three minutes So will the Gatwick Express trains cost a premium? Will they be exclusive? Each time I have travelled on them there have been other travellers with an ordinary ticket hitching a ride. They have always got off with a mild slap on the wrist by the ticket collector. Is it not easier to rationalise prices to London Victoria and let anybody travel on any train? Has Gatwick Express not had its day? l Transtraxman
Bravo to brave TS Story: Police raid travel firm accused of mis-selling pilgrimages Yet again it is Birmingham Trading Standards taking action, even though the agency wasn’t based there, and they seem to be about the only Trading Standards department taking enforcement action. The poor TS officer felt so
concerned at the risk to his life he wore a bullet proof vest to ‘raid’ the travel agency. l Alan Bowen
I’m disillusioned too Letters: Greed is grievous (Travel Weekly, April 9) I’d like the agent disillusioned with the travel industry to know there are many of us who agree completely. I for one will shut down in May after 22 years selling only Britain and 40 years in the industry. But we are not the only ones. This is what happens when education is no longer a priority. Good luck, travelling public! You’ve blown a tremendous opportunity. l Name withheld
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Cresta’s last run?
LETTERS OF THE WEEK
Story: Cook adamant it is not ‘dropping’ Cresta brand
Thomas Cook says “it would be unwise to consider ‘retiring’ the Cresta brand in its entirety while we still have loyal customers”. This means Cook will run it down quietly while trying to convert customers to its new City Escapes brand. The Cresta brand stood for great-value breaks, sourced and sold by a knowledgeable team. Not sure what the new brand will stand for? l Brett
“Keeping their options open.” Not exactly much of a commitment, is it? Cresta is just another brand Cook has run into the ground. l Emma
[The new brand is an] excellent proposition. Let’s all get behind Cook on this one. Haters can continue to moan. l Bob Travel Weekly would welcome a response from Cook
LETTERS PAGE Email:
editorial@travelweekly.co.uk Please write “For Letters Page” in the subject line. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words. We reserve the right to edit letters for brevity and clarity. Other comments are taken from
Travelweekly.co.uk. The deadline is midday Monday.
Has the migrant crisis dented bookings to parts of Italy and Greece?
Yes 13% Poll conducted April 24 •
gazetteers.com No 87%
GROUP
LETTERS
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