RECORDS, DATA & DOCUMENTS
Sustainable change should be built around technology
Lee Randall, head of healthcare at RES Software, looks back at legacy IT systems and forward to the future paperless NHS.
T
he Five Year Forward View published in October this year outlines a vision for NHS
renewal and sustainability through patient- focus and efficiency. It also includes the most ambitious efficiency savings in the history of the NHS.
The primary aim is the transformation of patient services, with an emphasis, on delivering sustainable change so that future patients benefit. With NHS trusts and local authorities able to apply for funding (tech funds) to digitise and integrate patient information and develop electronic systems for prescribing medicines, there is growing recognition that IT services are the vehicle to enable much of the change envisioned, with new technology being the engine to drive it.
However, the IT infrastructure in place today has fallen out of step with the new ways of working that hospitals want to introduce. Enhanced mobility is a prime example.
Healthcare professionals are peripatetic in that they constantly move around the hospital between different wards and departments. Yet conventional software is designed around the concept of one device per user. As such, clinicians find it difficult to access the IT services they need, where and when they need them.
Similarly, with the current shift towards paperless and paper-light NHS hospitals, legacy IT systems tend to support the paper system. For example, clinicians struggle with relatively basic tasks such as printing patient records and test results in the right place at the right time.
Forward-looking organisations are turning to virtualisation technology to enhance mobility, consolidate their desktop estates and move towards shared services. Here too, they are encountering roadblocks – because roaming profiles can become corrupted when used
across PCs with different operating systems, resulting in long login times. Delivery of IT services also becomes more difficult because the virtual desktop sits on a back-end server, and does not have the necessary information on the context of the user or the device they are using.
This is why hospitals need to think differently and invest in the right technology. Technology that delivers a responsive and consistent experience across multiple platforms.
This is the cornerstone on which the new era for mobility should be built.
FOR MORE INFORMATION
T: +44 1189 65 7983 E:
Lee.Randall@ressoftware.com W:
http://www.ressoftware.com/uk
Lee Randall
national health executive Nov/Dec 14 | 59
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