PROFESSIONAL DEVELOPMENT
POOR ETIQUETTE AND MANNERS Americans are losing the traditional use of etiquette and manners. Don’t worry — the rest of the world is as well. It is disappointing. Etiquette and manners are all about showing our respect to others. Saying that nobody taught us how is a bad excuse. It is time for us to learn etiquette and manners by asking, reading and even studying.
A simple thing such as a “thank you” goes a long way.
Let’s bring back small things such as opening the door for someone, asking about the others’ interests instead of talking about ourselves, giving a card with a hand- written note and learning dining etiquette.
IMPROVE YOUR INTERPERSONAL SKILLS The aviation maintenance industry is no longer just about technical skills. Interpersonal, leadership and man- agement skills are just as important, if not more impor- tant, than technical skills today. People with great inter- personal skills will become successful in their careers. It is perfectly fi ne if your life goal is to be a technician the rest of your life and not advance to management. However, you still need to get along with people and you still have to be a good team member. If you cannot get along with people, you cannot be successful even as a technician. Interpersonal skills apply to everyone.
CONCLUSION As I stated before, change is hard. I’m not recommend- ing you change everything in an instant, but make small changes every day. Set small goals and accomplish them one at a time. If you are dedicated to change, eventually the changes you made become routine and a part of you. This will make you a better person. Everyone can become successful: • Be prepared to make a commitment to improve yourself • Enhance your interpersonal skills • Become a great leader or manager toward everyone around you so you can make a positive impact on others
It’s the small things that are important.
JD McHenry is the president/CEO of Global Jet Services. He has been involved in numerous aviation maintenance and fl ight operation programs for more than 37 years. McHenry holds A&P, IA and pilot licenses and earned a doctorate degree in business management. Global Jet Services is the leader in on-site maintenance training, providing high quality,
fl exibility and cost eff ectiveness. The maintenance customers are its #1 priority. Both JD’s and Global Jet Services goal is to lead the way in aviation maintenance training standards.
THE RIGHT TOOLS MAKE ALL THE DIFFERENCE.
MAINTENANCE TRACKING FLIGHT OPERATIONS DOCUMENT VAULT
INVENTORY MANAGEMENT AVIATION MANAGEMENT SOLUTIONS
©2014 SKYBOOKS
11.12 2014
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