CONTENTS OCTOBER 2014
4 8
www.casinointernational-online.com NEWS
Editor’s letter
NEWS FEATURE
InnovateGaming.com looks behind the news and answers the big questions
10 12 20 26 28 34 38 54
STATESIDE Sharon Harris drops the zero and gets
with the hero in North America
LATINO AMERICA Ricki Chavez Munoz brings the latest
and greatest from South America
MACAU BUSINESS Find out what’s going on in Asia with the
region’s finest magazine
DALLMEIER Surveillance and security with the best
in the business
BAHA MAR Marketing the Bahamas mega-resort
with SK+G’s John Schadler
COUNTERFEIT CHIPS Sean Chaffin looks at the disruption
caused at a recent poker tournament
G2E REVIEW The best of the best at the world’s
biggest gaming show
ONLINE Matt ‘Scoop’ Broughton brings news
and features from the online sector Managing Editor: Jon Bruford
International Editor: Ricki Chavez-Munoz Tel: +44 1202 418547
cwiberoamerica@yahoo.co.uk
eGaming Section Editor: Matt Broughton
mrbroughton@hotmail.com
Contributing Editors: Barnaby Page
casinointernational@barnabypage.com Michael Robinson
michael@innovategaming.com
Publishing Director: Paul Ryder
pryder@datateam.co.uk
Administration:
casino@datateam.co.uk
CORRESPONDENTS USA correspondent: Sharon Harris +1 609 601 7890
sharonhar@aol.com
Circulation Enquiries: Alex Wetton
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Technology that counts.
CranePI.com
I
t’s not that often you get to stay in a shiny new hotel, but that’s what happened to me in Vegas or G2E. I was lucky enough to
stay in the newly-minted SLS, on the old Sahara site, opposite and just a tad down from the Stratosphere at the north end of the Strip. Nobody is ever going to find a hotel where everything is absolutely perfect. We’re all too different, frankly. But there is one thing I love to discover, and it’s something Vegas hotels have been lacking in recent years: the serv- ice in SLS was superb, from check-in to check-out. The staff have been trained perfectly, on the whole, from top to bottom. From the lady cleaning the rooms to the Concierge desk, it’s been a long time since I’ve been so taken with the quality and attention to detail SLS showed. If the staff are great, you can forgive just about anything. Vegas used to be all about the best service, but standards have slipped in recent years. Hopefully the standards SLS is setting will mean a return to form across the Strip.
Enjoy the issue; I recommend the piece on marketing Baha Mar on page 28, and Sean Chaffin’s piece on the disruption caused by fake chips at a poker tournament, where he spoke to some of the players affected. It’s an interesting read. And feedback as ever, to… Jon Bruford, Managing Editor
jonbruford@yahoo.co.uk +44 1584 877177
www.casinointernational-online.com/facebook www.casinointernational-online.com/twitter
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