Searching for the perfect payroll provider
A professional payroll company will save you and your business time and money, but there are so many to choose from. Doreen Purcell, of Moorepay, explains the best ways to search for the perfect payroll provider
P
aying employees’ salaries is one of the largest expenses a business has
to face. That is why it is so important to have a great payroll service that accurately tracks these expenses.
Many modern small businesses turn to professional payroll companies to handle this for them – to take the burden of wage calculations, payslips, taxes and legislation off their shoulders.
But a quick Google search of ‘payroll service’ comes up with hundreds of thousands of results. How are you to choose? Here is how to narrow down your search…
How to search l Scour the Internet for useful sources – Articles,
releases, whitepapers and any other useful content that establishes them as serious in the marketplace. l Watch out for comparison sites – While some comparison sites can save you time by narrowing down your choices, do not blindly accept what they say. Often, they are making money from companies they list. Get in touch with these companies to find out for yourself. l The first are not necessarily the best – When you Google ‘payroll service’ a list of
vital because it will have huge impact on your business.
...BEST ADVICE IS TO TAKE YOUR TIME AND CAREFULLY RESEARCH ALL POTENTIAL PROVIDERS...
blogs and reviews can be extremely useful when finding a great payroll provider, particularly when they are written independently. But even commercial articles can be useful – so take your time to find sources that will aid your decision. l Get recommendations – Reputable companies should be happy to give you case studies, client names; and even recommendations via social media can also be useful. Talking to people who use payroll services will give you an insight into the companies you look into. l See through the hype – Beautiful websites do not always mean quality payroll services. It is important to look underneath the surface to check out press
38 PayrollProfessional
suppliers will appear right in front of you. But the reason they appear first could be because they paid to be there or they have used search engine optimisation techniques. It is wise to scroll down a bit further and check out other suppliers. l Understand new payroll technology – With so much changing all the time, it is crucial to understand the differences in payroll technologies. There are many articles available on the subject, so find out as much as you can about new online payroll systems before you choose to go with a particular supplier.
What to look for in a company Choosing a trustworthy payroll company is
Here is a quick run-down of what to look out for. l Reputation – Ensure you find out about the quality of the company’s customer service. Also, find out how many times they had to pay penalties in the last year and ask if they can provide references from their clients. l Price – Most payroll companies charge a set-up fee as well as a monthly charge based on the number of employees. Make sure all charges are transparent and easy to understand. l Services – The best companies have a wide variety of services,
such as direct deposit, customised reports and human resources software. Before choosing any particular service, make sure that you actually need it. l Responsibility – While mistakes can happen even with the best payroll companies, it is how they handle errors and whether they take full responsibility that is important. Find out how long it takes them to resolve errors and issues. Ultimately, the best advice is to take your time and carefully research all potential providers before settling on one.
For more information on different types of payroll services, visit
www.moorepay.
co.uk.
PP
technical
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