Contractor focus
Manufacturers’ training puts products into practice
While commercial building services engineers will undoubtedly have the correct formal qualifications, manufacturers’ training in individual products, preferably on-site, is also essential, according to Simon Spridgeon, Geberit’s product and technical manager for Piping Systems
A training session in progress
: “At Geberit, we are great believers in training: it helps installers to do their jobs properly, ensures end users have a good experience with the prod- ucts, essential for the ongoing success of the brand and also acts as a sales tool.”
Bespoke training
From an installation point of view, on-site training is essential. Every product is different, as is every site. Mandatory training to become a registered gas engineer, for example, provides a general overview, focusing primarily on safety. It would be impossible for schemes like this to cover every product on the market and there- fore manufacturers’ training should be part of any new job. Using our pipe pressing
14 | March 2014 | HVR
system, Geberit Mapress, as an example – it’s really easy to install, in fact almost anyone could do it – but only with the right training. If corners are cut such as getting the insertion depth wrong or not inserting the pipe properly; leaks can occur. If it’s installed correctly, it’s one of the quickest and safest systems on the market, saving up to 35 per cent of time spent on site accord- ing to a BSRIA report.
Cutting corners costs
Errors, however tiny, cost. Even if just a single joint is installed incorrectly due to lack of training, this could cause leaks and costly remedial work, with repairs required once commissioning has taken place. This could also cost the reputation of the installer, the
contractor or specifier – whoever the buck stops with, and, as men- tioned above, this has a knock-on effect for the manufacturer, some- thing we really don’t want to hap- pen. If you’re in charge of a team of installers who haven’t had manufacturers’ training and they make a mistake, they can’t legiti- mately be held accountable. Thankfully, with Geberit Mapress, any connections that aren’t properly fixed during instal- lation are automatically detectable during the leak test, allowing for the quick rectification of prob- lems, while assisting in minimising the risk of system failure for build- ing occupants. Further security is provided by indicator foils which are removed after the correct pressing operation. These indica- tors are colour coded by material
type, and branded with the dimension size to aid the installer. If installed correctly, these leaks won’t occur. While Geberit Mapress’ features will make solv- ing leaks a quicker task, this is still extra time on a job and best avoided through proper training.
Win work through training Apart from helping the job to get done properly, on-site training is increasingly becoming a manda- tory requirement for winning large jobs. Nearly all the construc- tion ‘big boys’ want manufactur- ers’ training for every different project, as for each application there are different situations, chal- lenges and requirements, different teams and sub-contractors; they want installers versed in these particular specifics.
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