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Mobile IT: Preparing for a revolution in working practices


Mobile working isn’t just growing - it’s set to become the norm. IDC predicts that mobile workers will outnumber their fixed counterparts by 2016. The reality is that most companies need to make comprehensive changes to their IT systems, policies and approach in order to ready themselves for this change. By Gary Adey, Commercial Marketing Director, Vodafone Global Enterprise.


WHERE ONCE BUSINESSES were desk- bound, office-centric environments with inflexible working conditions, this situation is now changing fast. Organisations are increasingly beginning to appreciate the benefits that flexible working can bring. This ranges from increased productivity, reduced sick leave, happier employees and lower costs as they move to smaller offices that use less energy.


However these benefits soon begin to fall apart if they fail to put in place the systems that allow employees to genuinely work effectively when and where they want. The problem is IT infrastructure has been designed to be accessible from well- connected offices with secure dedicated broadband connections.


Once employees leave the office their network access to crucial office, data centre or cloud-based enterprise services is no longer guaranteed. The devices they connect from are frequently less secure than corporate desktops and laptops. Their ability to work effectively with their colleagues and customers can also be impacted when they’re geographically spread apart and don’t have access to the same tools like the enterprise PBX.


IT departments need to start evolving their infrastructure, services and approach to overcome these challenges. In practice this will involve moving towards a cloud computing model and ensuring employees can access these services through a reliable, secure and ubiquitous network. Critically, IT departments also need the tools to easily manage and - above all - secure the growing fleet of mobile devices.


Choosing a network for the cloud


The reason why mobile IT is flourishing is due to two principle factors – the emergence of powerful mobile devices and cloud computing. In fact, the two are now so inextricably linked that both need to operate optimally if any mobile IT endeavour is to be successful. While mobile devices are essential – they are fundamentally limited without cloud computing services. Employees must


38 www.dcseurope.info I February 2014


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