FACILITIES power+cooling
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Your website says that Tripp Lite offers ‘literally thousands of cables and connectivity products’ – why the need for so many, and how do customers know which one(s) they need?
Tripp Lite does offer many different cables and connectivity
products. We provide all of the types of cables that are needed to build network infrastructure, Including: Copper up to 100GB, Fiber, USB, Firewire, and power cords.
For Audio/Visual display or extension applications Tripp Lite offers a full range of VGA, DVI, HDMI, DisplayPort, component, composite and more. Our web site offers easy to use product selectors to aid in choosing the product that suits your needs and budget.
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Cabinets and racks are becoming more sophisticated – no longer just boxes. Why is this, and what advantages do the ‘right’ hardware enclosures offer customers?
It is true that a rack is not just a box any more. Many advances have been made in the realms of data security, and environmental concerns. Our rack line consists of products with the most advanced data security mechanisms, from PCI compliant racks and locking collation models to custom cabinets with built-in keypads that can record when the rack was accessed and by who. These racks help protect the end-user’s sensitive data and invaluable reputation. Tripp Lite also understands that some sites are more rugged than others. Racks that can withstand harsh work environments and protect valuable equipment from dust and vibrations (SR42UBEIS) and racks that can withstand earthquake conditions (SR42UBZ4) are in high demand in locations such as mining operations and other factory/ manufacturing environments.
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Network power management – exactly what is it, and how does Tripp Lite help customers with it?
Remote Power Management helps the Data Centre manager to monitor and control the Power that runs their Data Centre equipment. This mission critical operation allows them to increase power and energy efficiency and most importantly lowers costs by shutting down power to non-functional equipment and by managing picks to avoid overloads that might result in blackouts. Tripp Lite provides its customers, free of charge, with a software application that auto discovers all power related devices on the network – UPSs and PDUs - and provides both the monitoring and remote control of each of these devices.
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SNMP – How does Tripp Lite help customers with this – again, it’s a busy market?
For customers needing to remotely monitor and manage their UPS like any other network device, Tripp Lite offers SNMP capabilities through the use of the SNMPWEBCARD that can be installed into compatible SmartPro and SmartOnline UPS systems. This card provides monitoring via SNMP, TELNET, HTTP, HTTPS, SSH and integrates seamlessly into existing network management systems or can be monitored via the free PowerAlert NMS software. We have
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both line-interactive and online models that come “network ready.” This means that they have a network card pre-installed in the units. Outside of these models, the SNMPWEBCARD can be added to any compatible units which will make them network manageable for full remote monitoring and management of your UPS systems status and site power data. Additionally, temperature and humidity can also be monitored via an additional environmental probe accessory (ENVIROSENSE) that attaches to the SNMPWEBCARD. SNMP capabilities are also built-in to our Monitored and Switched Power Distribution Systems.
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We’ve concentrated on your data centre offering, but you offer technology ‘from the desktop to the data centre’. What benefits does this broad portfolio bring to your enterprise customers?
Not every piece of IT equipment is inside the Data Centre, there is plenty outside in the form of desktop PCs, printers, testing labs, R&D labs, QA facilities and more. These environments require the same power protection and remote management one can find inside the Data Centre. Tripp Lite offers complete lines of small to medium sized UPSs, Line conditioners, Inverters and Surge suppressors in case of a brown out or complete power failure together with the range of KVM/Console Server switches for centralized control and management of the IT equipment at use.
More specifically, are then any particular vertical or geographical markets where you’d like to increase your profile?
We are constantly on the lookout to expand into new vertical markets, following our customer needs. We see opportunity in growing markets like solar energy, oil and gas, construction and building. As an international company we are always looking all over the world.
How important is the Channel to Tripp Lite – both in terms of the progress made to date and for future expansion?
Our commitment to the channel is the foundation of Tripp Lite’s
business philosophy. Our singular objective is to provide the products, programs and services our channel partners need to maximize their sales and margin opportunities in a very competitive market.
Can you give one or two brief examples of how Tripp Lite has helped customers – maybe illustrating the breadth of the solutions you can supply?
Tripp Lite has helped many businesses large and small stay
connected. Recently, Tripp Lite had the opportunity to work with the Kenya Airports Authority. The Airports Authority has employed the use of our SU120KX2 SmartOnline™ Modular 3-Phase UPS System to protect their critical systems in their newly built data centre that controls all flight control systems.
Tripp Lite also has helped to protect many educational institutions, such as the Louisiana School District. In this case the district employed the use of Several rack and UPS models to help keep class in session while keeping all IT equipment secured safely in locked racks.
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