ITT Future You Conference


Howard Ebison head of commercial, No1 Traveller


Howard joined No1 Traveller as general manager (commercial) after a stint in hospitality and was promoted to his current role in 2011. Managing a team of four, he now oversees more than 100 commercial relationships.


Jordan Makin director, Luggage Mule


Jordan spent five years working for Training for Travel before he was headhunted in July to join start-up baggage service Luggage Mule. He has overseen most of the processes involved in getting the business off the ground.


Lee Nicholson


ground training instructor, Thomson Airways


In 2006, Lee joined Thomson Airways as cabin crew. He has since risen through the ranks, bringing his experience to his training role, and is credited with creating a range of innovative training packages.


Paul Middleton


sales manager, Hilton London Canary Wharf


Paul joined in August 2011 as a sales coordinator before working his way up. He excels in converting groups and events, and has negotiated a lucrative multi-hotel group arrangement.


Stephen D’Alfonso


senior research and public affairs manager, Abta


Since joining three years ago, Stephen has led on Atol reform work and lobbying MPs, and was instrumental in providing research that proved the value of outbound travel and leisure aviation.


40 07.11.2013 Jodi Oseland


VIP manager and business travel consultant, Click Travel


Jodi’s career has been in business travel, first for Omega World Travel and then Portman Travel, before joining Click in 2012. She has transformed its rail season ticket booking process.


Kate Glover


Sri Lanka specialist and product manager, Fleewinter


Kate joined Fleewinter as her first full-time job in 2007, since which time her main focus has been on Sri Lanka. She has driven sales through a combination of astute marketing and PR.


Lizzie Heeley


marketing manager, Turquoise Holidays


Lizzie joined the marketing team in September 2011. Her focus on social media has grown the firm’s followers and likes by 50% in six months while a campaign for Mauritius grew business by 20%.


Rob Veale


director of customer services, hotelshop UK


Rob started in the call centre in August 2008, but was promoted to his current role in 2011. He is responsible for leisure and corporate call centres, the retail operation and the emergency response.


Suniel Makh marketing director, icelolly.com


Suniel joined icelolly.com in May 2007 and has launched the company’s social media profiles, generating more than 100,000 Facebook likes and 25,000 Twitter followers. He also supervised the creation of its YouTube video.


Joel Omari


marketing and business development, Antigua and Barbuda Tourism


Omari creates and presents strategic and tactical initiatives to increase the number of UK and Ireland visitors to the islands. He has also set up and maintained a database of more than 4,000 travel agents.


Katharina Peck trade relations executive, Kuoni


Katharina has not only been credited with developing the Kuoni specialist agent scheme, but has also helped boost the size of its overseas training programme for third-party agents while ensuring growth targets are met.


Marianne McPhee


digital marketing executive, Hurtigruten


After 2.5 years in Black Tomato’s marketing department, Marianne joined Hurtigruten in August 2012 and has quickly started driving the company’s online marketing strategy.


Steph Curtin


cruise development manager, sunshine.co.uk


Steph is known for her ability to create relationships with clients. Her knowledge of cruise lines has been said to be the reason why the OTA decided to launch a cruise programme.


Tim Thornhill


head of business development, Insurance4carhire.com


Tim was managing director for a ski operator before joining Insurance4carhire.com in January 2012. He has been credited with expanding the firm’s distribution channels and potential.


Hotel Partner


Supported by


Jonathon Woodall


finance manager – travel ledger, Hays Travel


Jonathan’s entire career has been at Hays Travel, where he started in 2004. By October 2008 he had moved to head office. In July last year, he took up his current role, managing 35 members of staff.


Laura Forward online marketing manager, Iglu.com


Laura joined Iglu.com’s marketing team two years ago and is now online marketing manager. She has transformed the e-marketing strategy, increased production, and improved click- through rates while reducing unsubscribes.


Nico Kostich director of trading, Transun


Joining as an operations executive in 2008, Nico was given his current position in 2010. He has more than doubled passenger numbers, doubled turnover and recorded a 46% year on year increase in profits in 2013.


Stephanie Robins agency sales manager, Anatolian Sky


With 12 years in travel, and after working as an agent before joining Anatolian Sky, Stephanie has extensive experience. She currently manages agency sales, training, HR and recruitment in a department that generates 80% of sales.


Yianni Dimitriadis business development manager, Iavra


Despite never having worked in the travel industry when he joined villa rental company Iavra in February 2012, Yianni has been quick to make an impact. He has changed the business from a fully paid service to a freemium model.


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