Harley-Davidson T
® Police & Fleet Sales Reps
he Harley-Davidson Motor Company has been through a multitude of changes over the past 110 years while providing “the” motorcycle to the law enforcement officer. The leaders of the Motor Company
understand and have a vision for the future. They know that a quality police motorcycle for today’s warrior is simply not enough. Therefore they have organized
an all-star team who put their boots to the ground to provide a level of customer service in the field that is second to none! This team has three sets of equipment positioned around
the country and each set includes a F-250 pickup, an enclosed trailer and two current model year Harley-Davidson® cycles, each fully outfitted with emergency equipment.
Motor-
There are several purposes for this equipment: • Demonstrates the Harley-Davidson continued commitment to law enforcement
• Provides a static display while attending various events (i.e. Skills Competition, Harley-Davidson® enforcement events)
Dealer law
• Motor Officers are allowed to ride, test and evaluate both current models produced for law enforcement
• If requested and approved, these motorcycles may be left with an agency for 1-2 weeks so they may evaluate the motorcycle while working in an enforcement capacity
• Visual aid while communicating with customers discussing key features of the motorcycle and emergency equipment The Police & Fleet Sales Department of the HDMC
has seven current or retired law enforcement officers who hold a strong police background not only as a motor- cycle officer, but as a police motorcycle trainer and police motorcycle supervisor. The members of this group are all self-starters and provide over 100 years of combined law enforcement experience. The duties and responsibilities of this well-crafted
team are quite simple, yet extremely important. Create, maintain and develop a level of respect with the current and potential customers of the HDMC by being available when needed, developing a positive rapport and attending various law enforcement events from coast to coast, and represent our brand.
CURRENT HARLEY-DAVIDSON CUSTOMERS: Ensure that this valued customer knows that we are still here for them long after the sale. Make appropriate contacts by email, phone and on-site visits as a “follow-up” and be the voice of the
30 THE MOTOR OFFICER™ | SPRING 2013 customer to the Harley-Davidson Motor Company.
CONVERT CUSTOMERS: For the law enforcement agencies who ride another brand of motorcycles, this team provides valuable information on why they should operate the Harley- Davidson®
Police Motorcycle.
• The Motor Company has been dedicated to law enforce- ment for over 105 years
• A dealer network with over 600 dealerships across the nation • Competitive if not one of the lowest police motorcycles to purchase
• Lowest operating costs per mile in the industry • Highest resale value!
NEW CUSTOMERS: If there is an agency that has an inter- est in starting a motor unit, this team has the experience and knowledge to guide them through the process and provide important data and documents that may assist in the initial proposal. Police & Fleet personnel attend and participate at over
60 law enforcements events each year. This team is assigned by regions quite like district map-
ping for patrol responsibilities, so our valued customers will receive the prompt attention that they deserve!
HARLEY-DAVIDSON POLICE & FLEET FIELD REPS: L TO R GLENN GAVIC, ROB GRIMSLEY, AL WOFFORD, JIM POLAN, GEORGE PETROPOULOS
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