PLENARY p. 15 The GSA Effect

MEDICAL MEETINGS p. 57 Finally, Obamacare

FEATURE p. 69 Science on Site ®

Push Comes to Shove

CMP SERIES

Hotels and other venues are getting too many sales leads. Planners are feeling ignored. Are eRFPs crushing the meetings industry? p. 42

April 2013

The Magazine of the Professional Convention Management Association

PCMA