CONTENTS Departments

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April 2013 Volume 32, Issue 4

The NAMM Show rocks, p. 36

PLENARY Let’s just call it the GSA Effect. Pre Con: Alzheimer’s Association International Conference. Post Con: Southern Association of Colleges and Schools. Plus: Twist & Shout; National Hobo Convention; high-speed Internet access; the planners’ plans; AIBTM’s Michael J. Lyons acts up; Convene On Site.

Special Sections

85 THE NEW DMO Your partner for successful events

86 Q&A With DMAI’s Michael Gehrisch 88 Dallas CVB 90 Detroit Metro CVB 92 Greenville SC CVB 94 Visit Indy 96 LA Tourism 98 Malaysia CEB 100 Team San Jose 102 Visit Savannah 104 VisitScotland Barbara Palmer and Jennifer N. Dienst

107 CITYFILES At-a-glance profiles of cities welcoming groups

108 Columbus 109 Greensboro, N.C. 110 Myrtle Beach 111 Norfolk 112 Omaha 113 Providence 114 Virginia Beach Sarah Beauchamp and Katie Kervin

117 LAS VEGAS Unrivaled scale and value for groups of all sizes

118 Las Vegas Convention and Visitors Authority 120 The Cosmopolitan of Las Vegas 122 LVH – Las Vegas Hotel & Casino 124 MGM Grand Las Vegas 126 MGM Resorts International 128 Tropicana Las Vegas – a DoubleTree by Hilton 130 Wynn Las Vegas and Encore Jennifer N. Dienst

32 ONLINE

The Hybrid Balance Sarah Beauchamp

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FORWARD THINKING The Two Extremes of Content Capture Dave Lutz, CMP

34 WORKING SMARTER Visual Appeal Katie Kervin

36 INNOVATIVE MEETINGS Hitting All the Right Notes Jennifer N. Dienst

40 GIVING BACK Sleep + Sustainability Sarah Beauchamp

136 OTHER DUTIES AS ASSIGNED

Bladder Control Whitney Thompson

ALSO IN THIS ISSUE 7 8

Comments Behind the Scenes

10 To the Point 12 PCMA Today 134 Advertiser Index

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4 PCMA CONVENE APRIL 2013

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