CMP SERIES CERTIFICATION MADE POSSIBLE

You there. Planner. That button you’re about to mouse-click. The RFP you’re about to shotgun to 59 hotels in four cities spread over three time zones. Those expectations you have of getting a tailored response back from each property within 24 hours.

You could be creating problems for yourself.

44 PCMA CONVENE APRIL 2013 PCMA.ORG