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online offi cials’ education course or scouring the country to ensure offi cials in areas new to the sport have input, Payette has turned a decision to not sit idly at a camp into a life’s passion for women’s lacrosse offi ciating.
That rating allowed her to work college games, quite an achievement given her introduction to girls’ lacrosse fi ve years prior. (For more on offi cials’ ratings and certifi cation, see page 68.) In 1985, Payette started volunteering for the National Umpiring Committee (NUC) of the United States Women’s Lacrosse Association (USWLA), working on presentations for rules interpretation sessions. The USWLA merged into US Lacrosse not long after the 1998 inception of lacrosse’s national governing body, and the NUC has transitioned into the women’s game offi cials subcommittee. Payette has remained one of its fi xtures throughout, becoming chair of the group in August 2007. “She’s done so much over the last six years,” said Lucia Perfetti Clark, manager of offi cials’ education and training at US Lacrosse. “It feels like she oversees almost everything.”
Indeed, whether it’s working on training curricula for local- and district-rated offi cials, supervising the fi lming of video action for US Lacrosse’s new
A Publication of US Lacrosse
“I’m retired, so I joke this is my full-time unpaid job,” she said. Why volunteer for so long? That has its genesis in an active youth, in which Payette played multiple sports. She had no exposure to girls’ lacrosse, but did see the men’s game while growing up near Denison University in Ohio. Payette also is a longtime volunteer for the United States Tennis Association. “I have strong feelings about women being involved in activities, and sports are a good way to do it,” said Payette, who was recognized for her efforts with the Nancy Chance Service Award at the 2010 US Lacrosse Women’s National Tournament. “I’ve seen the benefi ts from participation from in lacrosse and the USTA. It’s important to me to provide pathways for women to be involved.”
Payette also cited the relationships she’s formed in lacrosse with, among others, offi cials’ volunteers Jen Dorff, Jodi Michna and Fran Trumbo. “I can call friends in Canada, England and Germany and talk lacrosse. That’s very rewarding,” Payette said.
And while Payette’s term as chair of the offi cials subcommittee ends July 31, she said she’ll still help out on the rules committee and other initiatives. Of course. She doesn’t like to be bored. LM
US Lacrosse boasts more than 400,000 members nationwide.
“The 400K Club” is a Lacrosse Magazine series telling the stories of the donors, staff and volunteers that continue to make it happen.
US Lacrosse Database Update
US Lacrosse launched a new database platform to meet the increased needs of our growing nonprofi t organization, and the sport. This platform was designed to enable the organization to scale our operation, capture important information, better serve our members and more effectively support our increasing infrastructure. US Lacrosse invested signifi cant fi nancial and human resources into this project, but unfortunately, we’ve run into some challenges with the implementation of this system. We attempted to address a number of the issues in the fall right after our launch, but our busy registration season beginning in January revealed new problems. As a result, many of you have experienced diffi culty in completing your membership transaction. We sincerely apologize for the frustration this transition has caused, and appreciate your patience and understanding as we address the situation. In the short term, we’ve resolved several technical problems that were causing roadblocks and are continuing to work through the more diffi cult issues. In an effort to help members work through the join/renew process, we’ve expanded our call center hours to include evening and weekend hours, and our entire staff is rolling up its sleeves and contributing in a variety of roles to help us better serve you.
Longer term, we’re taking a fresh look at our online join-and-renew process within this platform to make it as simple as possible for our members to navigate and understand, and to complete their registration in minimal time.
US Lacrosse is a nonprofi t that serves numerous constituencies within the sport — players, coaches, offi cials, program administrators and parents — and they all have very different needs and ways of interacting with us. Building a system to handle all of those interactions has proven to be a very complex task, and we’re sorry that we didn’t get it right the fi rst time. We are committed to resolving these issues as quickly as possible, and responding to your calls and emails to help you complete your membership transaction, so that we can focus our efforts on providing the leadership that our sport needs. Thank you for your support and understanding as we work to build a product that allows us to give you the level of service you deserve. While we know we’ve let you down in the short term, your membership support is vital to the programs, services and leadership that we provide to the national lacrosse community each year. We hope that you’ll continue to support us with your membership so that we can provide these needed resources.
— Steve Stenersen President and CEO, US Lacrosse
Thank your for your support as we build a product that allows us to give you the level of service you deserve.
March 2013 >> LACROSSE MAGAZINE 19
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