TUESDAY, FEBRUARY 5 10.15am-11.15am Masterclass tutorial: multinational TMC travel service centres – do they work? 11.45am-12.45pm Masterclass tutorial: the ROI of sustainability 2.45pm-3.45pm Masterclass tutorial: airline sourcing with a dwindling supplier base 4.15pm-5.15pm Meetings masterclass tutorial: getting started on a strategic meetings management programme
WEDNESDAY, FEBRUARY 6 10.15am-11.15am Meetings masterclass tutorial: quick wins in meetings management 11.45am-12.45pm Masterclass tutorial: is your TMC charging you correctly? 3.15pm-4.15pm Masterclass tutorial: working with mobile and social media 2.45pm-3.45pm Masterclass tutorial: online booking tool review
FIVE FUNDAMENTALS OF TRAVEL MANAGEMENT A starter guide to establishing a travel programme, these sessions are perfect for travel buyers and bookers who are new to the industry or who feel they would benefit from a refresher in travel management.
TUESDAY, FEBRUARY 5 10.15am-11.15am Creating and enforcing a travel policy
EXHIBITOR LIST (at time of going to press)
• Abba Hotels • Active Network • Advanced Payment Solutions • Air Astana • Air Berlin • Amadeus UK • American Express Global Business Travel
• Anvil Group • Apartment Stay by Ocean Dusk • Arik Air International • ASAP • Ascott Hospitality Management • ATPI • Aurigny Air Services • BCD Travel • Berkshire Rooms • Best Western Hotels • Birchover Hotel Apartments • BMI Publications • Bridge Street • Business T
raveller • Buying Business T 102 ravel
• Cabfind.com • Cabforce Oy • Capita Business Travel • Carey Worldwide Chauffered Services
• Carlson Wagonlit Travel • Chambers Travel Management • Choice Hotels Europe • City Apartments • City Central Aparts • Click Travel • Concur Technologies • Cotels Serviced Apartments
• Cristal Hotel • Cvent • Data Flex Net • Deep Blue Apartments Network • Dolphin House, Mantilla • Dreamhouse Apartments • East Coast Main Line Company • Egencia • Ethiopian Airlines • Evolvi • Excess Baggage Group • Executive PA • Executive Serviced Apartments • FCM Travel Solutions • Finnair • First Capital Connect • First Great Western • Flybe • Frasers Hospitality UK • GBTA Europe • GDSX • Get There • Globalstar Travel Management • Go Native • Gulf Air • Heathrow Express • Hillgate Travel • Hilton Worldwide • Hotelscene • Hotelzon UK • HRG • ITM • Japan Airlines • Jurys Inns Group • KDS Travel and Expense Management
• Kelly Executive • Knightly Apartments • Lanyon Europe • Laterooms.com • Layer Cake • Leslie Edward Events and Consultancy
• London Chamber of Commerce and Industry
• Louvre Hotels • Malaysia Airlines • Marlin Apartments • Medical Advisory Service for Travellers Abroad (MASTA)
• Micros • Mystifly • National Car Parking • Navitas Solutions • Oakwood Worldwide • Oman Air • Omega World Travel • Parker Car Service • Pestana Chelsea Bridge Hotel
• Premier Apartments • Premier Inn • Priority Pass • Pro Con • Raileasy4business • Red Spotted Hanky • Redfern Travel • Roaming Expert • Roomex • Rotana Hotels • Rydges Kensington Plaza Hotel
• Sabre Europe Management Services
• SACO • Saudi Arabian Airlines • Scotrail • Signature Cars • Sixt Rent a Car • Skyline Worldwide Accommodations
• South African Airways • St Ermin’s Hotel • Stay City Apartments • Supranational Hotels • TCG Consulting • The Apartment Service • The Corporate Team • The Oxfordshire Resort • Thetrainline • Think Apartments • Thomas Cook CFX • Transaero • Travel Daily Media • Traveldoo Technologies • Travelodge • Travelsavers Worldwide Independent Network
• TRX • Uniglobe Travel • VAT It • Venue.directory.com • Vibe Software • Videonations • Virgin Atlantic Airways • Water to Go • Wings Travel • Worldview
Business Ra
1.15pm-2.15pm Choosing the right TMC 2.45pm-3.45pm Introducing a self-booking tool and maximising adoption
WEDNESDAY, FEBRUARY 6 10.15am-11.15am How to negotiate with travel suppliers 2.45pm-3.45pm Safety, security and sustainability