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OPERATIONAL EFFICIENCY


The efficient way of managing local government projects


Kevan Davey, managing director of Concerto Support Services, explores how local government is deploying technology to aid operational efficiency.


E


ffective project management means setting goals, prioritising, focusing, and


using technology that encourages all of the above. At a time of enormous changes in local government, continuity is difficult to achieve, and without it, projects falter as information is lost as people move around. In times of austerity, when councils must do much more with fewer people and smaller budgets, technology is able to provide the continuity to see a project through from the beginning to completion, and provide measurement against KPIs long after it’s over and the project teams have dispersed.


Wirral Council, a metropolitan borough of Merseyside which serves a population in excess of 300,000 people, is using project


management software to focus resources and manage projects that will deliver improvements and financial benefits to the council. Concerto’s project management software has easily adopted the council’s ‘gateway system’ where each major stage of a project is approved, logged and provides an auditable record of each project’s progress with appropriate controls. Information can be accessed via the cloud from anywhere and by all those who need access across the council; the finance department, project teams and management team for example.


Projects at the concept phase have benefits assigned to them and are prioritised, so that when a project starts the delivery stage, the software tracks the identified benefits and


monitors progress. The council is able to provide a corporate view for managing the programme’s finances, risks and issues with comparisons of planned versus actual, providing a streamlined and effective programme control and reporting process. At the same time, it allows project managers to build their project plans, assign resources and record progress, manage risks and control and manage issues.


Project management software can help councils to keep things on track as well as prioritising those activities and resources required to get the job done within the given time frame – and therefore the budget.


FOR MORE INFORMATION


T: 0844 8589171 E: info@concertosupport.co.uk W: www.concerto.co.uk


58 | public sector executive Jul/Aug 12


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