6 skills to make you shine 1
at what skills, old and new, make an assistant exceptional HOW TO
A command of technology Up-to-the-minute technical skills
are a must if you want to excel in your role – if you’re able to turn your hand to everything from PowerPoint presenta- tions and spreadsheets through to design- ing a company newsletter or unblocking a jammed printer you’re going to make yourself indispensible in the office. Tech- nology is rapidly evolving and changing so as a PA you need to be dedicated to keeping on top of these changes. As for what tech skills are hot right now – expo- sure to SAP systems and advanced expe- rience within the Microsoft Office suite are in high demand.
2
A passion for presentation It’s not all about technical skills; cre-
ative PAs with event management and presentation skills are also in demand. Sen- ior leaders are hosting ever more board- room lunches, networking events and presentations and it often falls to the PA to be on top of things. Having the knowl- edge on how this is all put together – and even better a passion for it – will stand you in good stead in the office. Knowing how to put together a presentation is increas- ingly becoming a critical skill, as is expe- rience in organising events.
3 4 A head for finance If you want to pick up sought-after
skills in your current role, then turn to the finance department. A good understand- ing of the relevant systems and financial software used is a specialist skill – and one that is highly regarded. Having skills in the finance arena is a great addition to your CV and if the opportunity arises to pick up some of this knowledge then go for it!
An ability to work networks Some skills never go out of fashion,
and a flair for networking is one of those – after all you never know where a poten- tial link will present itself and time spent networking is a valuable investment in your career. Networking does not nec-
16 MAY/JUNE 2012 |
WWW.EXECUTIVEPA.COM
The skills that make a great PA are always evolving. Sadhbh Warren looks
Some skills never go out of fashion, and a flair for
networking is one of those – after all you never know where a potential link will present itself and time spent networking is a valuable investment in your career
essarily involve conferences and formal events – make the most of your current opportunities by taking the time to socialise with co-workers. Company events are a great place to catch up with your network and, if you are organising, to showcase your skills.
5
An abundance of life skills It’s not just time at your desk that
counts. An exceptional EA or PA also enjoys life outside the office and isn’t afraid to let people know. Whether it’s playing sport, arts and crafts, or master-
ing new skills such as learning a lan- guage, be sure to list your hobby or interest on your CV. Volunteering is par- ticularly noteworthy to show commitment to your community but any extracurric- ular activities show you are a balanced, well rounded individual.
6 The confidence to try For a PA to reach their potential, they
need not just skills but the confidence to use those skills, according to Sue France, author of The Definitive Personal Assistant & Secretarial Handbook. “I think the main thing holding back many PAs is a lack of confidence. Most are highly skilled and capable, but need to push them- selves forward.” A bold attitude is her tip for PAs: “Don’t be afraid to take chances, and remember that not every effort goes right first go. Be open, flexible, take on new projects and challenge yourself – you can’t fail. Even if you make mistakes, it’s OK as long as you learn from them.” E
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