contents Features Special Sections

61Western Association of Convention &Visitors Bureaus TheWest:A Perfect Place to ‘Unplug’ and Reconnect From the mountains to the prairies to the oceans, white with foam — great destinations in the West 66 Sonoma 68 Boise 70 Seattle 72 Spokane 74 Davis County 75 Moab 76 Salt Lake 77 WACVB Directory Julie Ritzer Ross

85 Florida: Defiantly Colorful in an Otherwise Drab Economy Soak up the sun at some of Florida’s brightest destinations and venues. 86 Greater Fort Lauderdale

90 TheWestin Diplomat Resort & Spa

92 Miami 94 Orlando 96 The Peabody Orlando 99 The Tampa Marriott Waterside Hotel & Marina

100 Walt DisneyWorld Hunter R. Slaton

Also in This Issue

4 Behind the Scenes 6 To the Point 8 Comments 10 PCMA Today 12 Post Con 13 Follow-Up 102 Advertiser Index

Departments

16 Speaker Savvy I Can See What

You’re Not Saying Linda Talley

18 Innovative Meetings Power to the People Hunter R. Slaton

20Working Smarter Pages Without Pages Christopher Durso

22 Giving Back 53

LEADING BY EXAMPLE 53 Fred Luskin: Begging Your Pardon From the survivors of brutal conflicts in Northern Ireland and Sierra Leone, to “just regular people, whose husbands were not nice or whose kids don’t call,” Fred Luskin, Ph.D., thinks everyone can benefit from a simple message about the healing power of forgiveness. Barbara Palmer

MEETINGS WE LIKE 57 Virtually Virtual Two hybrid meetings about meetings — from the PCMA Greater Midwest Chapter and the Virtual Edge Institute — blended live and online attendees. In the process, they dramatically increased their reach. Barbara Palmer

Do Bee Do Bee Do Barbara Palmer

24 Leading Learning In Love With Lists Jeffrey Cufaude

25 Meeting Opportunity Assume Nothing Peter Sheahan

26 International Meetings: Meet in Asia

Scenes From the Sub-Continent

Christopher Durso 28 People & Processes

Session Descriptions That Whet the Appetite Dave Lutz, CMP

60 Book Excerpt

The Checklist Manifesto: How to Get Things Right Atul Gawande

104 Point/Counterpoint

Are handwritten thank-you notes still a must?

Kirsten Olean, CMP, and Katharine Hansen, Ph.D.

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pcmaconvene March 2010

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