61Western Association of Convention &Visitors Bureaus TheWest:A Perfect Place to ‘Unplug’ and Reconnect From the mountains to the prairies to the oceans, white with foam — great destinations in the West 66 Sonoma 68 Boise 70 Seattle 72 Spokane 74 Davis County 75 Moab 76 Salt Lake 77 WACVB Directory Julie Ritzer Ross
85 Florida: Defiantly Colorful in an Otherwise Drab Economy Soak up the sun at some of Florida’s brightest destinations and venues. 86 Greater Fort Lauderdale
90 TheWestin Diplomat Resort & Spa
92 Miami 94 Orlando 96 The Peabody Orlando 99 The Tampa Marriott Waterside Hotel & Marina
100 Walt DisneyWorld Hunter R. Slaton
Also in This Issue
4 Behind the Scenes 6 To the Point 8 Comments 10 PCMA Today 12 Post Con 13 Follow-Up 102 Advertiser Index
Departments
16 Speaker Savvy I Can See What
You’re Not Saying Linda Talley
18 Innovative Meetings Power to the People Hunter R. Slaton
20Working Smarter Pages Without Pages Christopher Durso
22 Giving Back 53
LEADING BY EXAMPLE 53 Fred Luskin: Begging Your Pardon From the survivors of brutal conflicts in Northern Ireland and Sierra Leone, to “just regular people, whose husbands were not nice or whose kids don’t call,” Fred Luskin, Ph.D., thinks everyone can benefit from a simple message about the healing power of forgiveness. Barbara Palmer
MEETINGS WE LIKE 57 Virtually Virtual Two hybrid meetings about meetings — from the PCMA Greater Midwest Chapter and the Virtual Edge Institute — blended live and online attendees. In the process, they dramatically increased their reach. Barbara Palmer
Do Bee Do Bee Do Barbara Palmer
24 Leading Learning In Love With Lists Jeffrey Cufaude
25 Meeting Opportunity Assume Nothing Peter Sheahan
26 International Meetings: Meet in Asia
Scenes From the Sub-Continent
Christopher Durso 28 People & Processes
Session Descriptions That Whet the Appetite Dave Lutz, CMP
60 Book Excerpt
The Checklist Manifesto: How to Get Things Right Atul Gawande