This book includes a plain text version that is designed for high accessibility. To use this version please follow this link.
A Tepid Turnaround


All indications are that the economy will begin to recover in 2010.We asked respondents what that meant in terms of their meetings.


Budget cuts? Respondents said that they’ve been asked to cut a variety of expenses for their 2010 meetings, the most frequent ones being food-and-beverage (45 percent), rooms/housing (29 percent), and/or audiovisual (27 percent). Also on the chopping block: shuttle service (17 percent), speakers/programming (16 percent), and meeting rooms (11 percent).


Number of meetings stabilizing? Close to two-thirds of respondents (64 percent) expected their total number of meetings in 2010 to remain the same. The remainder were slightly more likely to expect a decrease (19 percent) than an increase (12 percent).


Cutting number of days of multiday meetings? A large majority (73 percent) of respondents did not cut back on the number of days of any multiday meeting in 2009, compared to 2008. Twenty-one percent cut the meeting by one day, and 5 percent by more than one day. For 2010, 78 percent did not have plans to cut back


on the number of days of any multiday meeting, compared to 2009. Eighteen percent expected to cut the meeting by one day, and 3 percent by more than one day.


Canceling meetings? More than one-third (38 percent, compared to 2008’s 27 percent) canceled one or more meetings in 2009 (20 percent canceled more than one meeting, and 18 percent canceled just one meeting); 61 percent did not cancel any meetings. Fewer than one-fifth (17 percent) expected to cancel


one or more meetings in 2010 —down slightly from the 21 percent in 2008 who anticipated canceling meetings in 2009. Ten percent expected to cancel only one meeting; 7 percent anticipateed canceling more than one meeting, and 82 percent said there would be no cancellations.


By Any Measure


Another open-ended question in this year’s survey was, “How do you measure your meeting’s ROI?”


Here are some responses:  A combination of things, including budget, historical data, savings over spending. Some areas are out of my control and I can only react to them, not manage them.


 As an association, the ROI is measured by attendance increase/decrease from previous years, membership increase/decrease and membership involve- ment/activity.


 Benefit to our membership, positive survey results from both attendees and exhibitors—and making a profit.


 By the feedback and dollars spent on exhibits and sponsorship programs.


 Financial success, level of attendance, level of scientific presentations, attendee feedback, board reaction.


 Essentially, you need to find a way to quantify the goals of the meeting, even if they are not financial. Then evaluate how well the goals were met.


 The value that everyone perceives. They need to have immediate take-aways to implement in the office and connect with others that will allow them to extend their networking and mentoring throughout the year.


 We are a break-even proposition and measure ROE [return on experience].


Were we able to meet our projected attendance numbers, stay within budget and control the costs and still deliver a successful event that brings the attendee back the next year? Repeat attendance is a key factor.


 A number of ways— how has it moved business forward, exceeded meeting objectives (training, retention, motivation, etc).


 Increased participation by new professionals. Visibility of our association as a leader in this profession.


50 pcma convene March 2010 www.pcma.org


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108