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RTCONTENTS 23 >MobileMobile retailing iling 6


03


13


Aurora Fashions partners with PayPal to launch mobile payment alternative to contactless on the UK High Street


NEWS


04 COMMENT: Retailers embrace mobile technology


06 KRISPY KREME: Managing IT services


06 CATH KIDSTON: Updating till hardware


07 SPACE NK: Boosts beauty credentials


07 TUI: Call tracking increases online ROI


08 MY-WARBROBE: Feedback builds brand


08 RED LETTER DAYS: Affi liate incrementality


09 INTERMARCHÉ: Private label portal


10 EVENTS: NetSuite and Motorola share vision


FEATURES OLYMPICS


12 COUNTDOWN: Opportunity to maximise sales


13 LIBERTY: Optimising Games fulfi lment plans


15 PANASONIC: Projectors to light up ceremony


MOBILE RETAILING


17 MOBILITY: Instore technology developments


24 SETTLE: Payment app piloted in Birmingham


PRINTING, POWER & GREEN IT


26 EFFICIENCY: Retail goes ‘green’


31 LUSH: Sustainability reporting


CASE STUDIES 33 EAT:


London High Street food retailer streamlines data analysis and management decision- making processes with business intelligence software


34 HUGO BOSS: Fashion brand automates international payment in preparation for maximising sales from UK Jubilee and London 2012 visitor upsurge


36 SIMON PEARCE: Speciality retailer and manufacturer streamlines business process and improves customer service with business management systems consolidation project


36 INNOVATIONS


37 TOUCHFOIL: Specialist manufacturer targets existing non- interactive kiosks and displays with innovative onsite upgrade to touch


38 NECTAR: Public sector initiative sees loyalty business partner Royal Borough of Windsor and Maidenhead to incentivise positive resident behaviour


MAY/JUNE 2012 RETAIL TECHNOLOGY


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