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NORTHEAST OKLAHOMA ELECTRIC COOPERATIVE


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PRSRT STD U.S. POSTAGE PAID


TULSA, OK Permit 2171


ortheast Oklahoma Electric Cooperative is dedicated to providing members with reliable electric service. We’re continually pursuing innovative ways to ensure we’re meeting that goal. We know it’s impossible to eliminate all power outages. Circumstances such as lightning, high winds and ice are simply beyond our control. But you can be certain that response will be swift when we are called upon to take action. In the event of a widespread power outage, work first begins on restoring power to transmission lines and substations. Often, service can be returned immediately to a large number of members by restoring power at the substation.


Next, major distribution feeders are


repaired. These are the lines that come from the substation. If energy isn’t flowing over these lines, your home cannot receive power. Tap lines are repaired next. These are the lines carrying power to groups of homes from distribution feeders.


Northeast Connection 12


We’re ready when the weather strikes N


Restoring service quickly is a priority for our cooprerative.


Sometimes taps need to be disconnected to get the main lines back on. Finally, individual service lines are repaired. While the cooperative is responsible for getting the electricity to your meter, members must contact an electrician to repair damage to member-owned electric equipment beyond the meter.


The cooperative offers several ways for members to receive updates during a major outage. Tune in to local radio station KGVE 99.3 for news on outage progress and anticipated restoration times. Members who have Internet access via computer or smart phone can get a host of information through the cooperative’s website at www.neelectric.com and our Facebook account at www. facebook.com/neokrec.


Our dispatch center is manned


around the clock so you can always call and speak to a dispatcher or member services representative by phone at 1-800-256-6405.


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