What do the different stateroom categories mean? You will see from the deck plans that each ship offers various grades of accommodation. The grade and fare is determined by different factors such as: overall size of stateroom; position on the ship; with or without balcony; with or without sea views; bath or shower. Deck plans and descriptions of each grade of stateroom can be found on:
Queen Elizabeth Queen Victoria Queen Mary 2
pages 210-211, 214-216 pages 210-211, 217-219 pages 212-213, 220-222
What about tipping? During your voyage, you will receive excellent service from many members of our staff in a variety of locations. Additionally, many more crew behind the scenes support those who serve you directly. For your convenience, a Hotel and Dining charge will be automatically added to your shipboard account on a daily basis.
The Hotel and Dining charge will be shared amongst those staff that helped provide and support your voyage experience, including the restaurant staff, stateroom stewards and accommodations staff, buffet stewards and others. Casino personnel do not share in the Hotel and Dining charge as not all guests utilise this service.
How are these charges calculated? Amounts vary by stateroom category as follows:
Queen Elizabeth Grill Categories
Queen Victoria Grill Categories
Queen Mary 2 Grill Categories
Q1 – Q7, P1 – P4 AA, A1 – A7, C1 – C5, D1 – D8 $13 per person per day $11 per person per day
Q1 – Q7, P1 – P4 A1 – A7, C1 – C5, D1 – D8 $13 per person per day $11 per person per day
Q1 – Q7, P1 – P3 AA – A3, B1 – B6, C1 – C4, D1 – D8 $13 per person per day $11 per person per day
£ sterling equivalent is based on Cunard’s exchange rate at the time of going to press. Naturally, you are free to tip any member of the crew over and above these amounts at your discretion.
What is the currency on board and how do I pay for items I buy? Currency on board all ships is the US dollar, and you’ll find the Purser’s Office acts as a handy financial centre.
For your convenience all of our ships operate a cash free environment. To make any purchases on board you just need to present your Guest ID card. Our ships do not accept cash, except at the Purser’s Office for purchase of foreign currency and the settlement of your account. In order for charges to be posted on to your account you will need to register your credit card at check-in. All transactions will be charged to your account in US dollars.
How do I register a credit card? The check-in team will ask you for your credit card whilst they are checking you in for your voyage. For security reasons the card will never leave your sight. The card will be run through a swipe and all details are immediately encrypted. At no time can either the check-in staff or the ship staff see your credit card details. We accept the following major credit cards, Visa, Visa Debit, MasterCard, American Express, Diners Club, JCB and Discover. We are unable to accept Solo, Maestro, Switch and any pre-paid credit cards.
Britannia Categories Britannia Categories Britannia Categories
How can I avoid issues with my credit card? Whilst you are on board we run an authorisation against your credit card on a daily basis to cover your spend for the previous day. This amount is not taken from your account until it is finally settled on the day of disembarkation or at the end of a segment on a World Voyage. These authorisations can remain on your account for up to 28 days. You may therefore want to contact your card provider on your return to release these authorisations. Prior to leaving for your voyage it is recommended that you advise your credit card provider of your trip away and that you will be on board a ship and visiting different countries. This will help avoid raising a security alert and your card being referred.
What about beauty treatments and hairdressing? To make sure you feel rejuvenated at all times our ships offer superb spa facilities, including an on board beauty salon, a wide range of spa services, beauty treatments and well-being classes available throughout your voyage.
For details of the spa services available on board each ship please visit the Our Ships section of
www.cunard.com.
To pre-reserve treatments on Queen Victoria or Queen Elizabeth please email
royalspa@steinerleisure.com or call 44 (0)800 369 9977 during office hours. U.S. guests may call toll free on 1-877-561-6064.
For treatments on board Queen Mary 2 guests may book up to 21 days prior to sailing. US guests should call 866-860-4662 toll free. All other nationalities can call collect/reverse charges +1-702-414-3600 or email Jackie Montgomery at
jmontgomery@canyonranch.com.
Is there enough to do during days at sea? Yes, plenty! You’ll be amazed by just how much there is to do. From deck sports, friendly quizzes and dance classes to fascinating talks and terrific movies, there’s so much to choose from. So why not try your hand at a game of shuffleboard on deck? Your ship’s Daily Programme (delivered to your stateroom each evening) has full details of all the activities, events and entertainment happening each day. For more details see:
Queen Elizabeth Queen Victoria Queen Mary 2
pages 26-33 pages 70-75
pages 110-115, 150-161
What if I feel seasick? Don’t worry – your ship’s doctor is always on hand with a remedy. Seasickness is best countered nowadays with an injection or tablets, which should soon have you feeling shipshape again and settle you for the duration of your stay on board.
How will I know which shore excursions are available? Around 50 days before you sail, you will receive your pre voyage documents detailing how to find the shore excursions available to you and how to book. These can be requested in advance through our Reservations Department or through your Voyage Personaliser online at
www.cunard.com, and will be charged to your shipboard account. Whilst on board, our port-of-call talks will help you get the most out of our shore excursions.
To book and for current fares, visit
www.cunard.com, call 0843 374 0000or contact your travel agent
225
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156 |
Page 157 |
Page 158 |
Page 159 |
Page 160 |
Page 161 |
Page 162 |
Page 163 |
Page 164 |
Page 165 |
Page 166 |
Page 167 |
Page 168 |
Page 169 |
Page 170 |
Page 171 |
Page 172 |
Page 173 |
Page 174 |
Page 175 |
Page 176 |
Page 177 |
Page 178 |
Page 179 |
Page 180 |
Page 181 |
Page 182 |
Page 183 |
Page 184 |
Page 185 |
Page 186 |
Page 187 |
Page 188 |
Page 189 |
Page 190 |
Page 191 |
Page 192 |
Page 193 |
Page 194 |
Page 195 |
Page 196 |
Page 197 |
Page 198 |
Page 199 |
Page 200 |
Page 201 |
Page 202 |
Page 203 |
Page 204 |
Page 205 |
Page 206 |
Page 207 |
Page 208 |
Page 209 |
Page 210 |
Page 211 |
Page 212 |
Page 213 |
Page 214 |
Page 215 |
Page 216 |
Page 217 |
Page 218 |
Page 219 |
Page 220 |
Page 221 |
Page 222 |
Page 223 |
Page 224 |
Page 225 |
Page 226 |
Page 227 |
Page 228 |
Page 229 |
Page 230 |
Page 231 |
Page 232 |
Page 233 |
Page 234 |
Page 235 |
Page 236 |
Page 237 |
Page 238 |
Page 239 |
Page 240 |
Page 241 |
Page 242 |
Page 243 |
Page 244 |
Page 245 |
Page 246 |
Page 247 |
Page 248 |
Page 249 |
Page 250 |
Page 251 |
Page 252 |
Page 253 |
Page 254 |
Page 255 |
Page 256