Our progress

This year, we rationalised the targets we report on to better reflect the CSR commitments we are actively working on.

 

(Green) - Target met, (Orange) Target on track or ongoing, (Red) Target not met.

 

COMMITMENTS AND TARGETS

Our environment

 

Carbon: Deliver a 15% absolute reduction in operational carbon dioxide equivalent (CO2e) emissions (2010/11 baseline) by 2020/21.

Status - NEW 

More Info - 13

 

Water: Reduce shop water use by 20% per square foot trading floor area by 2013/14 (2010/11 baseline) by 2020/21.

Status - Status - NEW

More Info - 17

 

Waste – Waitrose: Divert all shop-generated food waste from landfill by 2013 and dispose of waste in the most environmentally appropriate way.

Status - Status - NEW

More Info - 21

 

Energy: Source all electricity from green sources and consider all forms of renewable energy for our shops and head offices.

Status - (Green)

More Info - 16

 

Transport: Deliver a 15% reduction in energyrelated transport CO2e emissions from deliveries by 2013/14 relative to £million sales (2005/06 baseline).

Status - (Orange)

More Info - 15

 

Refrigeration – Waitrose: Halve the impact of our refrigeration and cooling direct emissions (CO2e emissions tonnes) by 2012/13 (baseline 2008/09).

Status - (Orange)

More Info - 17

 

Responsible development: Apply Responsible Development Framework (including sustainable interiors – fixtures and fittings framework) to all new builds; our minimum acceptable BREEAM standard will be ‘Very Good’, which will only be accepted where it is not practical to achieve ‘Excellent’.

Status - (Green)

More Info - 18

 

Responsible development: Increase the use of recycled materials in all projects.

Status - (Green)

More Info - 18

 

Responsible development: Achieve a minimum of 95% building waste recycling on all new building projects in 2010.

Status - (Green)

More Info - 18

 

Responsible development: Every new construction will be registered with the Considerate Constructors Scheme (CCS) and achieve a score of at least 35 out of 40.

Status - (Green)

More Info - 18

 

Waste: Divert 95% of our waste from landfill by 2013; recycle 75% waste by year-end 2012.

Status - (Orange)

More Info - 20

 

Packaging – Waitrose: Reduce own-brand packaging by 2013 (2005 baseline) and work with suppliers to encourage similar reductions.

Status - (Orange)

More Info - 19

 

Packaging – Waitrose: Apply on-pack recyclability labelling to own-brand products by year-end 2012. (Revised target end date.)

Status - (Orange)

More Info - 19

 

Packaging – John Lewis: Apply on-pack recyclability labelling to own-brand products by year-end 2009.

Status - (Green)

More Info - 19

 

Packaging – John Lewis: Reduce use of own-brand plastic packaging material and eliminate the use of non-recyclable plastics, as defined by the on-pack recyclability labelling (OPRL) scheme.

Status - (Orange)

More Info - 19

 

Packaging – John Lewis: Deliver 100 new examples of ‘lightweighting’ in 2010.

Status - (Green)

More Info - 19

 

Packaging – John Lewis: Ensure all paper and card own-brand packaging can be recycled and is made from a recycled or sustainable source.

Status - (Green)

More Info - 19

 

Our people

 

Aim to achieve an upper quartile score on percentage of Partners who agree/strongly agree with each question in our annual Partner Survey.

Status - (Orange)

More Info - 8

 

Our customers, products & suppliers

 

Waitrose: By December 2015, 100% of the soya in own-brand products to come from Roundtable on Responsible Soy certified sources.

Status - Status - NEW

 

Waitrose: Continue to only stock fish that is responsibly sourced from wild sources and farmed aquaculture, and work towards 100% third-party sustainability certification. (Revised target.)

Status - (Orange)

 

Waitrose: Use 100% Certified Sustainable Palm Oil (CSPO) in own-brand products by the end of 2012.

Status - (Orange)

More Info - 27

 

John Lewis: Extend timber sourcing policy to all wood-based furniture and non-furniture products.

Status - (Orange)

More Info - 25

 

John Lewis: By 2015, 50% of our own-brand indoor furniture ranges (Living and dining, Bedroom, Nursery, Fitted furniture and Upholstery) to be Forest Stewardship Council-certified. (Restated target.)

Status - (Orange)

More Info - 25

 

John Lewis: By the end of 2012, 100% of own-brand paper-based products to be made from recycled material, FSC-certified or Programme for the Endorsement of Forest Certification (PEFC) sources.

Status - (Orange)

More Info - 25

 

John Lewis: Continue to ensure 95% of domestic large electrical appliances, excluding tumble dryers, are A-rated or above.

Status - (Green)

More Info - 25

 

John Lewis: In 2010, double the number of Fairtrade lines in both existing and new categories, and increase by at least 50%, lines in the following categories: organic and sustainable raw materials.

Status - (Red)

More Info - 25

 

John Lewis: Increase both the Green Living range (previously referred to as ‘sustainable lifestyle’) and recycled ranges to 300 products (from 133 and 147, respectively) by end of 2011.

Status - (Orange)

More Info - 25

 

All own-brand supplier sites to register on Sedex and complete self-assessment; independently audit high-priority suppliers.

Status - (Orange)

More Info - 29

 

Phase out sale of incandescent light bulbs

by 2012.

Status - (Orange)

 

Our communities

Contribute at least 1% of pre-tax profits to charitable and community initiatives.

Status - (Green)

More Info - 32

 

Using the London Benchmarking Group (LBG) model, develop processes and tools to identify and measure the outputs and impacts of sizeable community investment projects and our community programmes.

Status - (Orange)

More Info - 31

 

Provide support to overseas disasters through the British Red Cross.

Status - (Green)

More Info - 32

 

Increase participation in Golden Jubilee Trust volunteering programme.

Status - (Green)

More Info - 33

 

Continue Partners in Sport scheme.

Status - (Orange)

More Info - 10