CASH HANDLING
Money Matters W
Vendors of cash-handling systems are striving to provide operators with ever more speed and security in transactions. We look at some of the latest products – and some innovations which could shape the next generation of casino cash technology.
hile electronic payments are growing in popularity, cash remains the lifeblood of many casinos, and cash-handling systems are a vital interface between the customer
and the business. When running effectively, they should be hardly noticeable to either – but if they’re not up to scratch, the whole transaction can fail, depriving the casino of revenue not only now but also in the future, as a frustrated customer departs never to return.
So the choice of cash-handling technology can
have a significant impact on profitability, particularly for slots, where there is no human intermediary between player and game. And although the fundamental requirements of cash handling may not change any faster than cash itself does, it is a far from static market; innovative refinements to the basic solutions continue to appear.
On JCM’s stand at G2E Asia in Macau, for
example, was a concept – and that’s an important distinction, as it was not the finished product – that will make its way on to almost every table game in Asia, if JCM can deliver.
All change G
ame type and typical transaction value are important considerations when considering cash-handling systems, and the features to look for in coin units are somewhat different to those in bank-note devices.
For example, the Hopper Flow is the latest addition to the coin payout hopper family at Suzo Happ, which offers gaming-industry customers both its own products and those from other manufacturers. The challenge, according to the firm, is to maintain a high payout rate, and the Hopper Flow can pay out up to seven coins per second. Moreover, although the Hopper Flow is a single-denomination hopper it requires no adjustments if the coin denomination changes. Both capacity and payout speeds are key factors on the hopper shopper’s checklist. Suzo Happ’s Evolution – an alternative to upright hoppers – has a coin capacity of up to 1100 coins and has a payout rate of four coins per second. The sturdy motor ensures longevity, and the electronics are mounted on one board that can be removed for cleaning.
Some background: a few years ago, JCM developed
Trident, a bill validator fitted to a card table. A neat idea, and one that can help a casino on the accounting side no end – but no use at all in a country where large numbers of low-denomination bills are used on table games. This would slow the game down to the point where its benefits are far outweighed by potential revenue loss and customer unhappiness.
Now, for Macau and other similar markets, JCM has worked with Japanese company Fujitsu to develop
28 JULY-AUGUST 2011
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