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should be designed to prevent a recurrence. This aim will not necessarily be fulfilled where the circumstances of the particular incident have not been satisfactorily established.


Document control and retention At the heart of any successful claims defence strategy there will need to be effective facilities for document capture, archiving and retrieval. Whether they are accident claims or claims involving long or short tail liabilities, a claim can seldom be defended without documentary evidence. Documentation relevant to an accident scenario


will include the post incident report, RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations), training records, records of maintenance and PPE where applicable and pre- and post- accident risk assessments/safe working procedures. It is essential that all such records are collated as part of the post-incident investigation, and supplied to the insurers on receipt of first notification of a claim. For claims involving occupational disease,


which may not manifest themselves for several years, it is incumbent upon employers to have a basic understanding of their own risk exposures, so that relevant control measures are prescribed and put in place after detailed risk or workplace assessments. All such measures must be supported by ‘joined-up’ thinking involving the key organisational functions, including operational managers, human resources managers, occupational health and health and safety. Above all, any initiatives designed to minimise risk exposure should be documented. In terms of evidential value, the oral recollection of lay witnesses will often be diluted unless supported by contemporaneous records. The integrity and very existence of such records will usually provide the oral testimony of witnesses with resonance so crucial to the defence of claims involving both short- and long-term liabilities.


Conclusion In the current economic climate, some insurers anticipate an increase in claims activity because, in tough times, contractors might be tempted to cut back on experienced staff and supervisors. However, electrical contractors that work in


partnership with their insurers should be able to contain the cost of claims, as well as the hidden costs that accompany them, and ultimately reduce their insurance premiums. Contractors that enjoy an effective partnership


with an insurance company will be able to focus on risk management activities allied to effective post accident procedures. Meanwhile, a thorough risk management


environment arguably leads to a happier and more organised workforce.


68 ECA Today July 2011


Easy-to-use entry doorphone from Hager


Hager has redesigned its Logisty entry doorphone to feature a large modern LCD screen that allows clear and simple navigation for the homeowner. As part of a home security system, the new entry


King’s Cross first for solar test technology


New hand-held PV electrical test instrumentation has been used for the first time on the installation of one of the UK’s largest solar panel systems. Cumbria-based Sundog Energy, a leading provider of


solar photovoltaic (PV) systems, became the first installer to use the new Seaward Solar Installation PV100 tester as part of its contract with Network Rail to provide a huge solar PV system on the roof of King’s Cross Station in London. The King’s Cross project is one of the biggest solar PV


systems in the UK. The PV cells are integrated into nearly 1,400 glass laminate units that will form part of the new glass roofing structure over the platforms and concourses. The area of roof that will be covered with the solar PV glass laminate is approximately 2,300 square metres. By using the Seaward PV100 on the King’s Cross


contract, Sundog Energy became the first solar installer to utilise the new instrument on a major project.


n www.seawardsolar.com


Fluke introduces unique extendable tip test leads


Fluke, the global leader in portable electronic test and measurement technology, has introduced its Fluke TL175 TwistGuard™ Test Leads, the only test leads on the market with adjustable length test tips for use in changing measurement situations. The patented extendable tip sheath meets new electrical


GreenBrook unveils branding strategy


GreenBrook has unveiled the company’s new branding strategy, helping customers to identify the products they need more quickly and easily with a clear and coherent approach. Debuted in the 2011 GreenBrook catalogue, the new


branding strategy categorises all products into one of three well-established GreenBrook brands – PowerBreaker, KingSheild or Norslo. The move leverages the familiarity of existing GreenBrook brands, which are synonymous with quality and value for money, whilst simplifying product selection for customers. Richard Shaw, managing director of GreenBrook,


explains: ‘We are constantly innovating and broadening our product offer to respond to customer requirements, and part of our market-centred approach includes looking at how we can make it easier for customers to specify the best products for their needs. Our new branding strategy has been developed with this in mind, ensuring that customers can quickly select the products they need from GreenBrook brands that they can trust.’


n www.greenbrook.co.uk


safety requirements to reduce tip exposure, while providing the versatility needed for most measurements. By simply twisting the test lead, the user can change the exposed probe tip length to anything between 4mm and 19mm. The leads conform to the latest safety standard, EN61010- 031: 2008, which became effective on 1 March 2011. The Fluke TL175 TwistGuard Test Leads offer


WearGuard™ lead wire wear indication. They are covered in two layers of silicone insulation. The inner contrasting colour is exposed when the leads are nicked, scuffed, or otherwise damaged and in need of replacement. The double insulated silicone layers also withstand high temperatures, yet remain flexible for use in cold temperatures.


n www.fluke.co.uk


doorphone can be used from anywhere in the house to control access into the property, as well as external lighting and garage doors. The Logisty doorphone uses Optwin radio transmission technology. This uses two high-speed frequencies for reliable and high quality digital audio with a range up to 400 metres. As the doorphone is wireless, it is easy to install


without the need to drill walls or dig unsightly cable trenches, so the home’s decoration can remain undisturbed. Peter Curtis, from Hager, said: ‘The doorphone design


has a new classic feel and look and at the same time provides an essential part of home security. In addition to its new look, it uses innovative radio transmission technology, which is highly reliable and easy to install.’


n www.logisty.co.uk


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