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I news I Dassault Falcon Adds New ASC in Austria

Dassault Falcon has further expanded its Authorized Service Center (ASC) network with the appointment of Jetalliance Technical Services in Vienna, Austria, as a Line Service Center for Falcon 2000 classic aircraft. This brings Dassault’s ASC Network to a worldwide total of 28 facilities after the agreement signed yesterday with Air Works India and Jet Aviation Hong Kong. “Vienna is also one of the ten most active airports in terms of Falcon traffic in Europe. Several Falcons are also operated in Austria,” says Jacques Chauvet, senior vice president of Worldwide Customer Service at Dassault Falcon. Jetalliance Technical Services is a Part 145 EASA-approved Repair Station that has been actively managing Falcon aircraft since 2006. They will be able to perform all scheduled and unscheduled line maintenance on Falcon 2000 classic aircraft, and will also provide 24-hour AOG support. The 50,000 square foot facility is staffed with 23 certified technicians capable of working on Falcon aircraft. They have also invested in Falcon-specific tooling and spare parts.

Gulfstream Celebrates 300TH Master Technician

More Than 100 Gulfstream Aircraft Enrolled in FORMS Program

Four technicians at Gulfstream’ odd Guinn. s W est Palm Beach, Fla., facility recently

earned the FlightSafety International Master T boosted Gulfstream’

s company-wide number of Master T

echnician authorization, which echs to 301. The four

technicians are (left to right): Chris Lianzo, Carlos Gutierrez, Andrew Lopez and T

Gulfstream Aerospace Corp. says that more than 300 of its employees have earned the FlightSafety International Master Technician designation, the most of any original equipment manufacturer worldwide. Gulfstream reached the milestone of 301 Master Technicians after four technicians at Gulfstream’s West Palm Beach, Fla., facility completed the 30-hour GIV Operational Maintenance Procedures course at FlightSafety’s West Palm Beach Learning Center. Earning certificates were Carlos Gutierrez, Chris Lianzo, Andrew Lopez and Todd Guinn. “Our Master Technician-certified employees, representing every one of our service center locations, have earned this mark of excellence in their field, and we are very proud of them all,” said Mark Burns, president, Gulfstream Product Support. “…we are committed to enhancing our workforce with continuous training.” According to FlightSafety statistics, 66 percent of the more than 1,240 technicians from around the world who have earned Master Technician status have earned it for Gulfstream aircraft. Earning the designation requires successful completion of five advanced maintenance courses for a specific aircraft. The complete program is available for all Gulfstream models.

Class work begins with a

four-week Maintenance Initial course and continues with a one-week Maintenance Update course on that aircraft. The remaining courses are Engine Run and Taxi, Advanced Troubleshooting and Operational Maintenance Procedures. The Operational Maintenance Procedures class includes situations that challenge a technician to quickly return the aircraft to service. It is usually combined with the Advanced Troubleshooting class. A technician must score 90 percent or above on each written and hands-on exam to advance in the program. To be eligible for Master Technician status, an employee must successfully complete one class every two years. Technician training on Gulfstream aircraft is available at FlightSafety facilities in Savannah; Dallas; Long Beach, Calif.; and Wilmington, Del.

16 Aviation Maintenance | | June / July 2011

Gulfstream Aerospace Corp. announced today that more than 100 aircraft are now enrolled in the company’s Flight Operations Risk Management Service (FORMS), the largest base of business aircraft participating in any Flight Operations Quality Assurance/Flight Data Monitoring (FOQA/FDM) program. “We’ve reached a critical mass of aircraft to provide valuable data to those flight departments interested in using FOQA procedures to reduce risk in their flight operations,” said Randy Gaston, vice president, Flight Operations, Gulfstream. “Many airlines use FOQA technology to improve consistency and safety in operations, and Gulfstream is at the forefront of bringing this discipline to business aviation.” FORMS collects data from a Quick Access Recorder (QAR), processes defined parameters for takeoff, climb, cruise, descent, approach and landing, and identifies when certain criteria have been exceeded. When this occurs, the system identifies and analyzes the conditions present and provides a summary to the operator. Gulfstream also receives consolidated fleet data, which is used to enhance pilot training. FORMS increases operational safety by objectively and accurately measuring exposure to known risks, such as unstable approaches, system operating limits and adverse runway condition. Operators enrolled in the program receive quarterly reports on performance and the potential for risks. Every operator in the Gulfstream fleet has access to the annual fleet report, which consolidates all the results from FORMS-enrolled aircraft. The consolidated data contains no operator-specific information such as an aircraft tail or serial number. This data can be used to target relevant areas for recurrent training, even for operators not enrolled in the FORMS program. “We have had several operators come to us with their quarterly FORMS reports asking for help in tailoring their pilots’ training to focus on specific needs,” said David Davenport, center manager, FlightSafety International, Savannah. “Having worked with Gulfstream since the inception of the program, we were prepared for these specific types of requests. Not only does the FORMS program provide a means to reduce risk in flight operations, it can also improve focus during training, even for experienced pilots.” “The data and feedback from operators using the service indicate a quick improvement in their operations and significant reductions in the quantity of unstable approaches,” Gaston said.

Greenpoint and ATS Team Up on BBJs

Greenpoint Technologies and Aviation Technical Services (ATS) signed installation agreements for two Boeing Business Jet (BBJ) Greenpoint aircraft completions. Installations will be performed at the ATS facility in Paine Field, Everett, Wash., located adjacent to Boeing’s 777 and 747-8 production lines. “Our next induction will be Greenpoint’s 18th BBJ completion. Partnering with ATS is an ideal scenario for these BBJs programs,” says Scott Goodey Greenpoint president.

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