You need to know
Flights All fl ights – please note a) Airlines reserve the right to refuse travel on medical grounds. You must notify us of any medical conditions or other requirements for airport assistance (only available after check- in) or special arrangements on your fl ight. You may be required to provide additional information to the airline in order that they can assess your fi tness to fl y. Several airlines are unable to carry passengers who require oxygen during part or all of the fl ight. If you do have this requirement then advance arrangements need to be made at additional cost.
b) If you have any special dietary requirements including child meal requests, please advise us at the time of booking or at least 7 days prior to travel. We are unable to guarantee that all requests can be met.
c) Only fully fi t and mobile passengers may occupy exit row seats. These seats may therefore only ever be assigned at the discretion of the airline at check-in.
d) Due to the confi guration of the aircraft, it may not always be possible to obtain seats together.
e) All fl ights are non-smoking. f) All fl ight times, air carriers and fl ight routings are subject to change. Flights will not necessarily be direct or non-stop. P&O Cruises will inform you of any changes.
g) P&O Cruises will determine the city airport i.e. for London, either Heathrow or Gatwick may be used. Where a choice of UK departure airports is offered, this is subject to availability.
h) Please note that air credits are not applicable to passengers booking consecutive cruises during our fl y-cruise season or those not taking our fl ights.
i) Seats can be pre booked online on selected charter fl ights at approximately 12 weeks before departure. Visit
www.pocruises.co.uk and select Cruise Personaliser. All other seats will be allocated by the airline at check-in.
j) When you or your Travel Agent make a booking on a P&O Cruises Caribbean fl y-cruise, your confi rmation may show a UK air city called ‘QQQ’. This is because we have not fi nalised our fl ying arrangements at the time of your booking and cannot give details of the specifi c UK air city for your fl ights. A booking with ‘QQQ’ means that you have a confi rmed booking including fl ights, and all people booked under the same booking reference will be allocated the same fl ights. However, we cannot guarantee that this will be the case for each reference with a group party. The UK air city allocated could be any of the UK air cities we have available for that particular cruise. You will be notifi ed of your specifi c UK air city at least 7 days prior to departure. P&O Cruises will do its best to allocate a UK air city of your preference, but this cannot be guaranteed.
Passports and visas
If you are a British Citizen, a full passport is required. If you DO NOT HOLD A BRITISH CITIZEN PASSPORT, your passport travel documentation/visa requirements may be different. You should check with your travel agent or our preferred visa supplier, TLCS Global
256
WWW.POCRUISES.CO.UK
Services, on 0845 899 7214, to ensure you have the correct documentation. The following passport and visa information is for British Citizens only. You will need to have 6 months validity in your passport after your date of return (especially for Norway, Russia, and the USA) and we would recommend that you have some blank pages in your passport for entry stamps. Children will need their own passports. If you are applying for a new passport, please leave adequate time to action your application. Please be aware that if you are applying for your fi rst British Citizen passport, you may now be required to attend interviews prior to the passport being issued. For this reason, we would advise all passengers in this situation to allow a minimum of six weeks to obtain their passports. For further information, please contact the Identity and Passport Service Adviceline on (+44) 0300 222 00 00 or visit the website at
www.direct.gov.uk or email
info@passport.gov.uk. Please note British Visitor Passports are no longer valid. British Subject* passport holders requirements may differ: please ensure you obtain the necessary documentation.
Russia (including St Petersburg) If you are participating in an organised P&O Cruises shore excursion, we will arrange a group visa to cover you for the duration of your excursion: all passengers must bring a photocopy of the photograph/personal details page of your passport.
If you intend to go ashore independently in Russia, a Russian visa is required. Russian visas can be obtained from the Russian Embassy or a visa service of your choice. To apply for a Russian Tourist Visa, you must possess a visa support letter to accompany your application. Full details will be sent to you approximately 5 weeks prior to departure.
United States of America (including America Samoa & Hawaii) If issued before 26 October 2005 your passport must be machine-readable. A British passport is machine-readable when there are two lines of letters, numbers and chevrons (<<<<<<) printed across the long edge of the personal information page (the page with the photograph and personal details). The machine-readable text will appear on a white strip on older passports and directly on the page on newer passports. If there are no such lines of text on the personal information page, the passport is not machine-readable.
If your passport was issued between 26 October 2005 and 26 October 2006 then it must have a digitally applied photograph (a digital photo is one that is printed on the page, not a photo that is glued or laminated into the passport). At the time of printing this information, any passport that is issued on or after 26 October 2006 must be biometric if used to travel to the United States. If your passport is issued after this date and is machine readable but not biometric, you will need to obtain a full US visa. British Citizen passports issued at embassies overseas may not be machine readable or biometric. All nationals or citizens of eligible countries who plan to travel to the United States under the Visa Waiver Program (VWP) must obtain ESTA approval prior to
travel. Please be aware that you must obtain your ESTA approval prior to leaving home as authorisation of applications can take up to 72 hours. There are no facilities available at check-in to process ESTA applications.
Please note that you are unable to enter the United States under the VWP unless you have already obtained ESTA approval prior to travel.
Obtaining ESTA approval, for most travellers, will be simple and easy. To apply for your ESTA, please visit the ESTA website at
http://london.usembassy. gov (and follow the link to the ASTA application site). A third party, such as a relative or Travel Agent, is permitted to submit an ESTA application on behalf of a VWP traveller. Currently the cost of obtaining an ESTA will be USD14.00, this is subject to change at any time. All payments must be made directly to the offi cial Department of Homeland Security ESTA website above using a credit card or debit card. Please note the Department of Homeland Security website only accepts MasterCard, VISA, American Express and Discover. Please do not use any other website as they may charge you a higher fee for the same service. Important – you must be in possession of your ESTA prior to boarding the ship and we recommend that you carry a copy of the confi rmation as evidence for immigration purposes.
For all other nationalities, we strongly recommend you check to see if you are eligible for this program by visiting the US Embassy website
www.usembassy.
org.uk. If you are not eligible for this program, you should contact the US consulate or embassy to confi rm your individual visa requirements. British Subject* passport holders are required to obtain a full US visa prior to travel.
The ESTA travel authorisation is not a visa. It does not serve in lieu of a US visa when a visa is required under US law. Individuals that possess a valid visa will still be able to travel to the United States on that visa for the purpose it was issued, and will not be required to apply for an ESTA. As part of your ESTA application, you will be required to provide biographical data including name, birth date, and passport information. You must complete all fi elds marked as mandatory, but you may ignore any fi elds which are not.
You will also be required to answer VWP eligibility questions, which cover topics regarding communicable diseases, arrests and convictions for certain crimes, and past history of visa revocation or deportation, amongst others.
An approved ESTA travel authorisation is: • Valid for up to two years or until the traveller’s passport expires, whichever comes fi rst
• Valid for multiple entries into the United States • Not a guarantee of admissibility to the United States at a port of entry. ESTA approval only authorises a traveller to board a carrier for travel to the United States under the VWP. In all cases, CBP offi cers make admissibility determinations at our ports of entry. (For additional information, please visit ‘Know Before You Go’ at
http://www.cbp.gov/xp/cgov/travel/travel_news).
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