question of the month
The questions are set bymembers of the Air Logistics China editorial advisory board, but if you have a question you would like answered please send it to us
RETOHUNZIKER Managing director,
Lufthansa Cargo Charter Agency
“Inmy opinion, the air cargo industry does a good job. Therewill always be other modes of transportation to provide competition. “However, our industry in
general should strive to become better in regard to the levels of innovation and quality it offers to its customers. “With quality I don't
mean operational performance, but initiatives like paperless processes aswell as security. “These are themain
drivers tomake our part of the industrymore attractive. The customers do notwant to use all this paper anymore. “Moreover, in the future, theywant to be informed
“Inmy opinion, the air cargo industry does a good job”
HOWARD JONES President,
Network Cargo Systems
“Personally, I believe the air cargo industry is doing very well as it is. But for us to go forward fromwherewe are, we really have to take advantage of the technologywe have at our disposal. “We haven’t really taken
advantage of the technology available.Why dowe need such a lot of paperwork tomove a shipment frompoint A to point B? Ifwe have a minimumshipment of 1kg or 10,000kg the same amount of paperwork is needed. Not only for the airline industry but also for Customs. “While all industries
electronically and automatically at any time ofwhat is going onwith their shipments and this requires proper track and trace facilities. “We also should align ourselves in all parts of the
supply chain in regard to the benefits to be gained fromthe Cargo 2000 programme.”
havemoved forwardwith technology advances, the air cargo industry is still stuck in the 1950s. Customs needs all information for a shipment sent electronically prior to flight departures. But once the cargo gets to the final destination, they go back to 1950s tedious paperwork. At the same time the airlineswon’t accept cargowithout the necessary paperwork. If the passenger side of our industry can move to paperless and electronically transmitted documents,why can’t cargo? “That is themost frustrating part of our industry
today.While one side of the industrywants tomove forward, the otherwants to stand still. The talk of going forwardwith electronically transmitted documents to airlines and Customsworldwide has been discussed for over 10 years and yet no final decision is even close. “We have tomove forward andmake life easier for
ourselves and our customers. The technology is there. It is just amatter of taking advantage of it.With the talk of all industries going green, howmuch paper and trees could be saved by this simple task?”
AIR LOGISTICSCHINA 23
“While all industries havemoved forward with technology advances, the air cargo industry is still stuck in the 1950s”
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