Final Documents, which may include electronic airline ticket numbers when applicable, are sent by first class mail upon receipt of final payment. They include joining instructions, ship information, hotel lists, reading list, clothing suggestions, tour or cruise itinerary, luggage tags, and other pertinent information. We recommend overnight mailing service for any reservation that is made within 30 days of the cruise or tour departure date to ensure timely delivery. The additional expense will be added to your cruise or tour cost and must be included in your final payment.


• Luggage Protection – Reimbursement for delayed, lost, stolen or damaged luggage.


Tauck’s optional Guest or Cruise Protection Products must be requested at time of booking and fee must be included in initial payment. Cost is not refundable under any circumstances. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties. These products are not available to residents of Puerto Rico. Travel agent commissions are not covered under these products.


Under Tauck’s all-inclusive Cruise Protection Product, you can cancel your cruise for any covered reason up to the day before departure and receive a money-back refund (except in Extreme Circumstances*) on the cruise cost, based on your original method of payment. The following conditions apply:


Section I – Cancellation for Non-Covered Reasons: Should you have to cancel your cruise for any reason, Tauck’s Cruise Protection Product reduces the regular cancellation fees outlined herein, provided we are notified of cancellation before your cruise departs. Section I is provided by Tauck.


Section II – Cancellation for Covered Reasons: Travel Insurance and Services – Should you have to cancel your cruise due to illness, injury, death or other covered reason, cancellation or airline penalties not refunded by Tauck would be reimbursable under Section II of the plan. The plan provides 24-hour emergency assistance services as well as:


• Airfare Protection – Should you need to cancel or interrupt your Tauck cruise for covered reasons, airfares and air penalties are covered.


• Medical Protection – Reimbursement for covered medical expenses incurred in the event you become injured or ill during your cruise (including pre-existing conditions if purchased at time of booking).


• Luggage Protection – Reimbursement for delayed, lost, stolen or damaged luggage.


The cost of Tauck’s Cruise Protection is $380 per person.


The above is a summary of the plan. Please refer to the Description of Coverage pamphlet provided with written confirmation of your reservation for the complete details of the policy terms, limitations and exclusions applicable to Section II of the plan. The coverages and services provided under Section II were arranged with BerkelyCare on behalf of Stonebridge Casualty Insurance Company, under policy number MZ0911071H0001A for cruises and MZ0911071H0000A for land journeys.


*Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.


If You Have To Cancel


Cancellation Fees – Regardless of reason, cancellations result in costly charges from travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. Therefore, the fees listed herein will apply. Guests choosing to purchase Tauck’s Guest or Cruise Protection will incur cancellation penalties per person as follows:


Cruises


60 days or more before departure Loss of Cruise Protection fee per person


59–30 days before departure


Loss of 25% of cost of cruise per person, not including air (if applicable), plus loss of Cruise Protection fee


29–1 day before departure


Loss of 50% of cost of cruise per person, not including air (if applicable), plus loss of Cruise Protection fee


Land Journeys


Guests choosing to purchase Tauck’s Guest Protection will incur Loss of Guest Protection Fee, per person.


Should you have to cancel your land journey for any reason, up to the day before departure, a non-refundable Guest Protection fee, listed below, reduces all cancellation fees outlined (except in extreme circumstances*), provided we are notified of cancellation before your tour departs. The cost is as follows:


$165 per person – Most land tours $265 per person – Train tours; Spirit of the Desert $215 per person – Hawaii tour $520 per person – Manitoba


In addition, Tauck’s Guest and Cruise Protection products provide comprehensive travelers’ insurance and 24-hour emergency assistance. Coverage for the following elements is administered by BerkelyCare, Ltd. and is subject to terms, conditions and exclusions of the policy:


• Airfare Protection – Should you need to cancel or interrupt your tour for covered reasons, airfares and air penalties are covered.


• Medical Protection – Reimbursement for covered medical expenses incurred in the event you become injured or ill during your trip (including pre-existing conditions if purchased at time of deposit).


Guests choosing not to purchase Tauck’s Guest or Cruise Protection will incur cancellation penalties as follows:


Cruises


60 days or more before departure $950 per person – Alaska cruise


59–30 days before departure


Loss of 50% of cost of cruise, not including air (if applicable) per person


29–1 day before departure


Loss of 100% of cost of cruise, not including air (if applicable) per person


Land Tours


60 days or more before departure $350 per person – Most land tours $525 per person – Train tours; Spirit of the Desert $700 per person – Manitoba


59–8 days before departure $600 per person – Most land tours $925 per person – Train tours; Spirit of the Desert


59–30 days before departure $2670 per person – Manitoba


29–1 days before departure $3560 per person – Manitoba


Call your travel agent or Tauck at 800-468-2825


7–1 days before departure $900 per person – Most land tours $1500 per person – Train tours; Spirit of the Desert


Time of cancellation will be when notice is received in our Norwalk, CT office.


In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the Guest or Cruise Protection and cancellation terms outlined herein.


Cruise / Tour Interruption Fees – If you have to interrupt your tour or cruise en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of $40 per person per day for unused transportation and other fixed expenses.


Partial Room Cancellation – A person who cancels or leaves a tour or cruise while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another. The price charged the remaining person is the new, higher price for the new accommodation.


Special thanks for photography provided by:


John Muuss, Marilyn Faulks, Faye Bourgoyne, Jack Taylor, Holly Moose, Kathryn Bates, Pauline Grech, Gerald Brooks, Douglas Van Putte, Marisa Meyers, Arnold Widman, Rocco Romeo, Stephen Fadem, Mary Jane Russell, Shirley Mosinger, Susan Van Manen, Norma Cruz-Kochin, Doris Thornton, Diethard Unterweger, Saul Lew, Bernard Hoover, Helen Krasnow, Nanny Calabrese, Debbie Boian, John Wolda, Charlie Sax, Carolyn Barkley, Ian Beattie, Frank L. Schenck, Alan Brenner, Neal Weaver, Scott A. Baden, Rick Kennedy, Hayden Heal, Michael Jack, Larry and Diana Maurer, Eileen Carroll, Rodolpho Rocco, Jennifer Keith, Michael DuBois, Charles and Jane Levy, Rankin Harvey, Donald Spinner, Sheryl Shockey, Raymond Updike, James Heiman & Hartley Fitts, Hun Kim, Robert M. Bell, Dan Tobey, Thomas Lide, Frank Wong, Steven Jenkins, Mary Fox, Jacqueline Bailey, Christine Bickly, Eugene and Elizabeth Regen, Bernardine Compton, Len Preslar, Ann Reuter, Vicky Jauron, Margo Mata, John Benanti, Stephen Davis, Sue Opdyke, Leon Callaway, Ray Seidlitz, Robert Weinberg, Nancy Hooton, John Ewers, Rita Geiger, Denise Mitchell, Carl Davis, Claryss B. Tobin, Shirley Ellington, Alicia Eiler, Paul Davidson, Ray Herbert, Lisa Monigle, Ramona Weatherford, William R. Johnson, Betsy Chinnici, David Blang, Robert & Susan Shuman, Vernon and Claudia Bailey, Dina Charlton, Harriet Belasco, Norman Rockwell Museum, California Travel & Tourism Commission, Tourism British Columbia, Seattle’s Convention & Visitors Bureau, Travel Manitoba, Louisiana Office of Tourism, New Orleans Convention & Visitors Bureau, Ottawa Tourism, Nova Scotia Tourism, Culture & Heritage, Charleston Convention & Visitors Bureau, Jamestown-Yorktown Foundation, New Brunswick Department of Tourism & Parks, Hawaii Tourism Authority/Tor Johnson, Georgia Department of Industry, Trade & Tourism, Albuquerque Convention & Visitors Bureau, National Park Service/Peter Jones, Lesley Ulrich, North American Journeys, NYC & Company, Michigan Economic Development Corp, Banff/Lake Louise Tourism/ Craig Douce, Brewster Inc, Edward Staines, Bill Bachmann, Gloria Swanson-Ream, Mike Ream, Randy Hammon, Roger Saterstrom, Nancy Thompson, Bill Serues, Chris Lewey, David Lewey, Minna Staff, Greg Dickie, Lora Schapiro, Valerie Dulin, Jennifer Tombaugh, Oksana Scott, Bob Osgood, Vinny Licht, Joanne Gardner, Rob White, Billy Byrne, Jennifer Catalano, Kathleen Whittaker, Phil Cappelli, Dan Mahar, Ann Kinner, Brian Stacey and Mary F. Vaichus


To opt out of Tauck mailings, please call 1-800-468-2825. Tauck® is a registered service mark of Tauck, Inc.


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