Jones Lang LaSalle face to face


savings, we can see an increasing push for increased efficiency in how the services are managed, an understanding of the true efficiency of personnel, the overall management of the property portfolio. This is all part of a greater demand for a better understanding of total and real costs.


PM-Select: Is the focus changing?


Justin Plumpton: Today the focus of a real estate integrated property management team is much closer, again because of the pressures of cost. Occupiers are now looking to downsize and to save costs wherever possible across the whole property portfolio. We all need to get smarter with regard to how we group buildings. For example, does every building need 24-hour security or can we manage with only a 12-hour service, thereby saving cost? Landlords are constantly looking for lower service costs to get real value but it is difficult to make savings in these areas.


Tim Tourville: On the corporate side, clients have a much better understanding of what they want to achieve and on the best ways of attaining these results. In some cases, there might be multiple options. It is our role to advise them as to what are the cost implications, what will be the impact upon the employees and equally important, what will be the impact on the brand? They need us to bring in best practice to add best value for them.


PM-Select: Is sustainability affecting the picture?


Tim Tourville: Changing the subject, sustainability is something that we provide as a normal part of our services. It is on our agenda for every project and whereas it used to be an add-on it is now taken for granted as a standard part of what we do.


Justin Plumpton: With regard to energy management, on the 1st April 2010, the UK's mandatory climate change and energy efficiency scheme, the CRC Energy Efficiency Scheme (CRC; formerly known as the Carbon Reduction Commitment) came into force. Any business that purchases energy on the half hourly market now has responsibilities under the scheme. The CRC will have a significant impact on those in the real estate sector, with the potential for: • Financial loss or gain; • Impact on reputation; • Significant time and resource implications.


As of a couple of years ago, many large


organisations were making statements on the plans for carbon reduction and, in many cases, they are now getting close to the deadlines that they set. While some have made good progress, others have not. There will be increasing pressure on the property management sector to ensure that energy is bought and utilised efficiently. We have more than ten years of


experience in helping companies to develop and implement energy management strategies. Our team comprises professionals whose expertise lies in energy management and we can work with our customers to prepare their business for the CRC, helping to effectively: • Plan to ensure compliance and manage cashflow; • Monitor energy use to ensure accurate data reporting and carbon credit purchases; • Maximise energy efficiency, to improve league table rankings and benefit from increased recycling payments, reduced energy bills and enhanced public profile. In addition to helping companies to comply with the CRC, we can also provide a suite of energy management services including: • Energy auditing, energy assessments and energy benchmarking; • Carbon footprinting analysis and carbon management strategy/energy management strategy; • Full energy portfolio management programmes; • Capital projects, engineering, planning and management; • Micro-commissioning building management systems to improve performance.


Bill Monk: With regard to energy, it is a myth to think that making savings is always going to cost more. There are many things that can be put into place that do not cost more. The construction industry is working flat out to provide new ‘greener’ buildings at either the same price or at little extra cost. Furthermore, many of our clients now see prestige in being able to boast of their ‘green’ buildings. Personally, I do not know any company that doesn’t have sustainability as a target. Today, it does not matter whether it is an existing ‘old’ building or a brand new purpose-built one, sustainability is increasingly being built in.


PM-Select: How has the global financial situation affected things?


Tim Tourville: One of the present www.pm-select.co.uk l september 2010 l Property Management Select l 11


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