Box Office Monday - Saturday 10am - 6pm
On show nights the Box Office will stay open for personal callers until 15 minutes after the start of the show. If a show is on a Sunday or a Bank Holiday the Box Office will open two hours prior to the start of the show.
How to Book
In Person - at the Box Office By Phone - 0845 146 1460 Online -
www.plymouthpavilions.com
You will be able to ‘Select Your Own Seat’ when booking online for all shows carrying this symbol.
Please note that tickets purchased online will be available from the Box Office 24 hours after purchase.
Please let us know at the time of booking if you have any seating preferences or special requirements, as our Box Office Agents will be delighted to advise you of the best seats for your party. Please also note that a ten minute parking zone is located at the front entrance for use when collecting tickets.
When collecting tickets you will be required to produce the card used to purchase the tickets as well as a valid form of ID, such as a driving licence. If collecting tickets on behalf of someone else, a letter of authorisation will be required along with a valid form of ID.
Only tickets purchased from the Plymouth Pavilions Box Office or our approved agents are valid for admission to a performance or event.
Plymouth Pavilions accepts no liability for lost, stolen or damaged tickets. Duplicates are not available.
Payment
We accept cash (if buying in person), cheque, postal order (payable to Plymouth Pavilions) or the following credit and debit cards - Visa, Mastercard, Visa Delta, Switch/Maestro, Solo and Electron.
There is a processing fee for credit and debit cards and posted cheques of £2.50 per ticket. This does not apply if paying by cash or cheque in person at the Box Office. Fees are reduced where top price tickets are below £15. For online bookings, processing fees are reduced to £2, making it cheaper to book online. Group bookings of ten or more incur no processing fees.
Tickets sold for shows held at alternative venues may incur increased processing fees as Plymouth Pavilions is acting as a ticket agent only. In this instance, Plymouth Pavilions may decide to include the processing fee in the ticket price.
Plymouth Pavilions takes no responsibility for tickets or services purchased via an agency or third party, including individuals purchasing on behalf of a group.
Refunds
Only tickets purchased at Plymouth Pavilions will be accepted for re-sale. This can only be done when the show is sold out and if tickets are returned to the Box Office at least 48 hours prior to the show. If we successfully re-sell the tickets we will refund you by cheque within 14 days of the show, however, we cannot guarantee being able to re-sell them.
Call the Box Office on 0845 146 1460
34 | Autumn/Winter 2010
Arena Booking Info
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