Q1. How do you hear about the shows at the Pavilions? (tick all that apply)
Plymouth Pavilions brochure Plymouth Pavilions email alerts
Did you know? Sign up for FREE email news alerts on our website
www.plymouthpavilions.com and we’ll let you know about new shows, events and promotions!
Plymouth Pavilions mailings Plymouth Pavilions website
Other website - please specify
_______________________________ The Herald
_______________________________ Radio - please specify
_______________________________ Flyers / Posters Word of mouth Billboards
Other - please specify _______________________________
Q2. How far in advance do you book your tickets? When the show is announced
3-6 months in advance 1-3 months in advance 1-4 weeks in advance
Within 1 week of the show On the day of the show
Q3. How do you book? In person
On the phone Online
Other paper - please specify
1 2 3 4
5+
Did you know? It’s cheaper to book online than over the phone with a credit or debit card. It’s quick and easy, so why not give it a go!
Other - please specify _______________________________
Q4. Have you ever booked tickets using our 24/7 online booking facility?
Yes No
Please go to Q5a Please go to Q5b
Did you know? You can now ‘select your own seat’ when booking online, allowing you to choose exactly where you would like to sit.
Q5a. If ‘Yes’ how many events have you booked online?
Q6. How do you pay? Cash
Did you know? If you purchase tickets at the Box Office with cash or a cheque we’ll waive the processing fee!
Credit / debit card Cheque
Gift voucher
Did you know? Our Live Entertainment Gift Vouchers make great presents. Let your friends and family choose their own gigs and shows!
Q7. How many shows have you attended at the Pavilions in the past 12 months?
1 2
How did you find the online booking service?
3 4 5 6 7 8 9
_______________________________
Q5b. If ‘No’ why haven’t you booked tickets online?
Don’t have access to a computer
Don’t trust online service
Cost associated with online ticketing
Other - please specify
Unaware Pavilions had an online ticketing facility
10+
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