Software
Communication Assistant
The Panasonic Communication Assistant productivity software suite is a highly intuitive PC based application that blends powerful point and click telephony together with screen based presence, availability, integration with Microsoft Outlook®, integration with popular TAPI enabled CRM desktop tools and a variety of collaboration tools to simplify and enhance real- time communications for business telephony users, including the time saving Copy+dial tool“.
Designed for ease of installation and ease of use, the Communication Assistant suite offers productivity enhancing tools for all business telephony users.
Mode
Communication Assistant Basic
Communication Assistant Pro
Targeted Solution
Point and click unified communications for desk based or remote workers.
Point and click unified communications for desk based or remote workers. Provides users with real-time presence information.
Communication Assistant Supervisor Team supervisors to monitor employees' call activities.
Communication Assistant Console Powerful call handling tools for busy operators
Benefits
Helps you visually control office communications from your PC. Free for all users.
Helps you visually control all your communications from your PC. Stay informed of users availability in real- time.
Helps you to visually manage all your group members’ telephony activities.
Dynamic control of callers and colleagues.
Capacity
Communication Assistant is not limited to small and medium businesses; the server based version can be deployed in larger scenarios to support multisite networking and thin client environments. For the NCP and TDE systems it is possible to have up to 128 Communication Assistant users without a server, and up to 256 users with the Communication Assistant server.
Please note that Communications Assistant is not supported on KX-TDA15 and 30 systems.
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For more information call your ScanSource Communications Account Manager on 0800 915 5273
Software
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