MSAwrd_p19_15.03.10_ed 10/3/10 11:50 Page 19
BEST USE OF TECHNOLOGY
BY A BROKER
Sponsored by
WINNER London & Country
SHORTLIST
John Charcol
Lifetime Group
London & Country
MoneyQuest
Mortgage Advice
Bureau
Patrick Bunton, operations director at London & Country (centre), picks up the award for best use
of technology by a broker from Simon Taylor, chief executive officer of Uinsure (left), and host
Alun Cochrane.
We are proud to win this prestigious award. Our inhouse customer
relationship management system underpins our free advice
proposition, enabling us to manage customers’ mortgages from start
to finish. It also gives an overview of the business, allowing close
management of lender tranches. In 2009 we added many features to
our customer-facing website including an online assistant to answer
queries, mortgage and protection videos to build consumer
understanding and our One Minute Mortgage Check calculator.
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