We’re at the end of the phone 24/7.
Mercedes-Benz is here to help you whenever you need assistance – all you need to do is call our Customer Assistance Centre. As soon as you call, you will be asked to provide the following information:
• Personal details, location and contact details
• Vehicle model and registration number
This will help our Customer Assistance Centre to decide whether your vehicle can be safely driven to your nearest Mercedes-Benz Official Workshop, can be rescheduled for a workshop visit at a later date, or requires immediate attention from our roadside assistance team.
What you can expect Mercedes-Benz Mobilo to cover^.
- Technical breakdown - Minor mishaps - Accident - Vandalism/Attempted theft
How Mercedes-Benz Mobilo can assist if you break down^.
- Minor repairs at the roadside
- Towing - Repatriation
- Replacement vehicle - Hotel accommodation - Travel by plane or train - Taxi / Public transport
Contact Details: National: 00800 1 777 7777 International (from a mobile): +44-207 975 7077 Our Accident Aftercare Programme
We never forget the trust you placed in us when you bought your vehicle, our complimentary Accident Aftercare service is part of our After Sales commitment to you.
Our Accident Aftercare provides you with:
• A Mercedes-Benz replacement vehicle during the repair process
• Assurance that your damaged vehicle will be directed to a Mercedes-Benz
Approved Bodyshop • Representation in dealing with insurers
• Access to professional legal advice for any uninsured loss or compensation queries
• 24/7 support, every day of the year Your Mercedes-Benz is in safe hands.
By calling our Accident Aftercare number we’ll ensure that your car goes to a Mercedes-Benz approved bodyshop guaranteeing that it receives the specialist and technical expertise that it needs and deserves.
Contact Accident Exchange - 0845 415 3238 9.
• Vehicle mileage • Vehicle symptoms/fault description
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24