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INDIGOVISION
Advanced analytics can be used to analyse corded
footage with such features as Congestion Detection,
Motion Detection, Abandoned Object Detection,
Counter Flow, Virtual Tripwire, Shape-Based
Detection, Object Tracking and Theft Detection.
These analytics can also be run in real time at the
camera. Pre-determined events are identified as they
happen and can drive the virtual matrix, e.g. display a
salvo on a bank of monitors. For example the
analytics feature ‘Hooded Camera’ automatically
triggers an alarm when the camera lens is obscured,
EPOS Integration which can alert the operator and instantly display the
Monitoring tills and cashier booths is another feed and location of the camera. Real-time analytics
important aspect of casino security. EPOS systems lead to increased effectiveness and improvements in
can now be integrated, over the network, with the incident detection hit rates.
IP-CCTV system. Data sent from an EPOS system can
be overlaid on live video displays, allowing operators Video Recording
to view the camera feed and till transaction
simultaneously. The transaction information and Reliable video recording is a fundamental
alarms generated by the EPOS system are also requirement for the local Gaming Board and the casino
bookmarked and recorded alongside the video. This operator. Gaming Boards insist that all active gaming
facilitates visual identification of an incident in tables are recorded and in compliance a casino
both real time and through post-event analysis. operator is obliged to close a table that is not being
Powerful transaction analysis can be undertaken on recorded. The inconvenience, revenue loss and possible
the stored data, for example, finding out when a penalties mean that casinos need a high level of fault
particular credit card was used by searching every tolerance and redundancy to minimise downtime.
till in the casino.
An IP video system can eliminate table downtime
Alarms generated by the EPOS system, such as ‘till due to a Networked Video Recorder (NVR) failure by
left open’, ‘refund’, or ‘large note deposit’ can deploying redundant configurations. Backup NVRs
automatically trigger a number of events. For can work as failover backups and mirrors for primary
example, an alarm generated from a ‘void’ transaction NVRs. The backup NVR can continuously record the
can instantly display the video from that till camera same video in parallel as the primary NVR (know as
so the operator can visually verify the transaction, mirroring) or automatically takeover recording if the
thereby helping to reduce staff theft. primary NVR fails. The backup NVRs can be located
at a different physical location to the primary NVRs,
Video Analysis – Resolving Disputes adding further to the resilience of the system.
Sophisticated webs or chains of NVR redundancy can
Fast and reliable resolution of disputes is of be implemented allowing the user to choose their
paramount importance to casino operators. Advanced level of redundancy based on a risk/cost analysis.
video analysis features in IP Video systems ensures Robust standalone NVR products can provide a level
that the appropriate video clip of an incident or of built-in resilience with dual redundant network
dispute can be found in a matter of seconds, as connections and power supplies, RAID configurations
opposed to many tens of minutes with some and hot-swappable drives.
VCR/DVR based analogue systems. Dispute resolution
is further enhanced with the use of HD IP cameras,
where the extra detail in the picture reduces
conjecture. About the Author
Oliver Vellacott founded
The nature of gaming incidents can hinge on a few IndigoVision in 1994. He was
frames of information. Many of the best IP Video previously a product manager
systems guarantee that no frames will be lost when with a background in
recording at full framerate, no matter how much intelligent camera products.
motion is in the scene. They also provide the facility Oliver studied piano at the
to review full frame rate footage in forward and Guildhall School of Music
reverse, in real time, at slow speeds and frame-by- before gaining his first degree
frame. These tools are absolutely fundamental to find in Software Engineering from
the exact footage. Providing fast and reliable Imperial College London and
evidence to confirm or contradict customer disputes then a PhD in Electrical
creates a better customer service environment and Engineering from Edinburgh University.
avoids unnecessary compensation, thereby saving the
casino money. www.indigovision.com
28 OCTOBER 2009
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