Aysal: The most important feature of a luxury hotel is
personalization. Even if it is your guest’s fi rst stay you should
know their wishes and needs. We have a 5 pages guest preference
form that we send upon confi rmation to learn our guest’s transfer
preference, diet program, treatment, pillow, temperature choices,
et cetera. It helps us to give the feeling of being home from the
fi rst day.
Are there any certain hotels you seek to emulate when you design
plans for Les Ottomans?
Aysal: Primarily I have tried to apply the mix of my taste and the
Ottomans grandeur. But of course I am infl uenced, with Le Richemont
Geneva and Parrot Cay Bermuda especially.
I see that you and Les Ottomans have both won many awards.
Which one means the most to you and why?
Aysal: I am very honored that Les Ottomans has won so many awards
just in 3 years. I cannot say that one of it is more important because
they are all the awards for intense labor. I am very proud this year
that Les Ottomans is a nominee as Best Boutique Hotel in Europe at
World Travel Awards 2009 selection.
What kind of person does Les Ottomans appeal to?
Aysal: The best of the best.
Which Les Ottomans room is your favorite?
Aysal: Actually our all suites are different from each other. They all
have different character, different soul and all designed to appeal to
different tastes. So all are my babies and my favorites. „
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