PERISCOPE
SPD and COVID-19 – what have we learned, if anything?
by Jean Sargent W
hat a year it has been. Last May I wrote about your “quaranteam” and how you were faring amidst the pandemic during those fi rst few months. ittle did we know the toll it would take on us in Sterile rocessing Distri bution SD personally and professionally. So, what have we learned that will take us through the next crisis be it another pandemic or something else? e have been in crisis situations where we are overwhelmed
with patients, trauma, mechanical issues andor weather events and we have policies and procedures in place to direct us on how to respond. Suddenly, this time we have no surgeries, except for emergencies. ecause fewer were driving, auto accidents were minimied. or the most part the world was shut down. It was eerie. This repre sented a very different form of crisis for which we did not have policies. What did your department do with
PERISCOPE by Jean Sargent
this opportunity of time? any checked for outdated instruments, trays and supplies, then cleaned the department andor reorganied. ducation is always important. Did you take this opportunity to have education sessions or work on getting staff certifi ed? It was also a good time to review manufacturer instructions for use I to ensure proper instrument care and testing verifi cation products are on hand to meet the instruments’ IFUs. Were staff reduced due to lack of work or reas signed to help with IDrelated issues in other departments? e all had to be ready to respond to the unknown. s the world began to reopen a fraction at a time, we found ourselves responding to new issues on a daily or weekly basis. The personal protective equipment shortages emerged early on. hat processes were put into place to extend the wear of ? How uncomfortable were you with this situation? e were told to sterilie selected masks mainly respirator models. y fi rst instinct was to go back to the basics that I learned and taught ou cant sterilie it if it isnt clean. There was no I on how to clean a disposable mask. anufacturers scrambled to devise methods to clean and sterilie masks. owns were also in short supply. The cost of an isolation gown umped to . from cents each. onsidering the volumes of gowns, the toll this had on the budget was enormous. ext were gloves. ere you asked to reuse gloves to have something to use rather than running short or having nothing at all?
edia traced the novel coronavirus, known as COVID-19, to an outbreak that reportedly stemmed from a market in Wuhan, China in December 2019. Where were you when you heard about it? What was your reaction? I, like many others, thought, “oh no, look what is happening in China!” As we followed the news and watched people with the virus being forcefully pulled from their homes, we never thought the U.S., let alone the rest of the world, would be dealing with the virus and all of the disruption it has caused in our lives. During the next few months, the speed at which the virus spread seemed like a tsunami pounding the coastline so quickly that we were unable to prepare for the rapidly rising fl oodwaters. How is the virus spread? How long does it last? How do we test for it? What kind of personal protective equipment (PPE) do we need? Do we need a different type of cleaner and detergent? What does the Environmental Protection Agency (EPA) suggest? What happens when we do not have all – or as many of – the facts? Oftentimes we panic and begin buying and hoard- ing everything from PPE to cleaners/detergents to household items just to make sure we are not caught before any shortage emerges. Experts from the Food and Drug Ad- ministration (FDA), Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), Occu- pational Safety and Health Adminis- tration (OSHA) and the Department of Homeland Security, among others, have access and permission to release supplies in the national stockpile. The staff with direct patient contact were most afraid of not knowing whether they would contract the virus and how it would impact their lives. Those of us who support the frontline staff wanted to ensure we were doing everything we could to stop the spread of the virus to our colleagues, patients and families.
M Questions abound
Some of the questions raised in SPD involved PPE: Do we need to wear N95 masks? The answer was no. Save them for the staff making direct patient contact. How often do we need to change attire? Same as always. Do I need to be notifi ed if equipment returned is from a COVID-19 patient? No, we need to follow uni- versal precautions. Do we need to use different cleaning agents and detergents? The manager should validate the cleaners/ detergents in use kill viruses like the fl u, chickenpox, Hepatitis B and C and HIV.
48 May 2020 • HEALTHCARE PURCHASING NEWS •
hpnonline.com 48 May 2021 • HEALTHCARE PURCHASING NEWS •
hpnonline.com
How is your SPD “quaranteam” faring amidst COVID-19?
This downtime due to the reduced number of procedures pro- vided many opportunities to update the department policies, etc. This was a great time to ensure your Instructions for Use (IFU) for products are up to date. Are you following the IFUs? Do you have the correct tools to clean, such as brushes, and appropriate packaging for the items? This was a great opportunity to take the time to clean the department, look for outdated supplies, update the PAR lists and acquire appropriate items to ensure the IFUs are being followed. Verify the department has a copy of each of the IAHCSMM, AAMI ST79 and TIR 68 manuals and that your policies and procedures follow the guidelines. This is also an important time for staff to engage in performing these types of assignments for which they do not normally get involved. This includes training and education on how the epidemic was felt, what changes occurred, what steps should have been taken earlier, how the information was acquired? All represent an op- portunity to fi ll time as procedural cases are down and support preparedness for the next disaster that occurs. There are positive ramifi cations in all of this. It has brought together all departments within orga- nizations to have conversations about who does what – in detail – understanding how any changes in use of approved cleaning products, protocols, use of non-FDA- approved/cleared products, such as masks, proper use and reuse of PPE, and acquiring PPE masks from many vendors/lay people who are making masks that may not be FDA- approved/cleared. Do we accept
this? And what functions are allowed to use these products – SPD or frontline staff? These decisions are made collab- oratively. The importance of every role in the organization has now been highlighted. The
team effort and the support from each department should improve future communications as long as we
all continue to understand the different perspectives and needs by function and respect them. HPN
Jean Sargent, CMRP, FAHRMM, FCS, has nearly 30 years in lead- ership positions that span central service/materials and supply chain management in hospitals and healthcare systems, GPOs, service companies and consulting fi rms. Since 1998 Sargent also has been providing CS/SPD and Supply Chain education. She currently serves as Principal, Sargent Healthcare Strategies, is a member of Healthcare Purchasing News’ Editorial Advisory Board and can be reached at
jean@sargenthealthcarestrategies.com.
One positive: Respect ne of the benefi ts that surfaced during the pandemic is that SD was recognied by senior leadership for the importance of the work the department produced. This is a recognition that we want to keep in place. s we emerge from the pan demic, its important that we work to retain that vision of your importance. How will you ensure leadership understands the needs of the department to perform according to standards set by regulatory and standardssetting bodies, such as I, , D and others? How do you engage physicians who do not understand the effort and time necessary to clean and disinfect, test, assemble, sterilie and have ready instruments for each tray? ecause orthopedic surgeons have many implant trays, for example, this may be a good time to get leadership and the physicians to understand the process of having multiple vendor trays per surgery and how that affects the SDs function and staffi ng. The relationship between Infection reven
tion I and SD became more important, too. When considering how to address the shortages, I was the expert and helped direct the right decision at that point in time because it consistently changed, based on their knowledge and that of their colleagues around the country. How was your relationship with I prior
“How is your SPD “quaranteam” faring amidst COVID-19?” May 2020 Healthcare Purchasing News, p.48.
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https://hpnonline.com/21134527)
to the pandemic? Have you taken the oppor tunity to understand each others role to promote supporting each other? Have you created a bond that will enable SD to be supported in the future by I? This relation ship is not always what it should be. I hope that this pandemic has offered the time to build this relationship and ongoing support for the needs of the department and any
issues that arise. ditors ote See Infection revention, SD nited we withstand, pril Healthcare Purchasing News, pp.. https
hpnonline.com How do you make these changes sustainable? How has the past year prepared SD to respond to that next crisis? HPN
Jean Sargent, CMRP, FAHRMM, FCS, has nearly 30 years in leader- ship positions that span central service/materials and supply chain management in hospitals and healthcare systems, GPOs, service companies and consulting fi rms. Since 1998, Sargent also has been providing CS/SPD and Supply Chain education. She currently serves as Principal, Sargent Healthcare Strategies, is a member of Healthcare Purchasing News’ Editorial Advisory Board and can be reached at
jean@sargenthealthcarestrategies.com.
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