FEATURE
ANALYSIS: THE PHOTONICS LEADERS
Is there anything unique in the way Hamamatsu Photonics works with its customers that you think makes the difference? It goes without saying that building a close relationship with customers is extremely important. Our company’s style is to develop and provide custom products that meet our customers’ needs, rather than selling standard products in large quantities. In our commitment to excellence, gaining the trust of our customers is not solely about meeting product specifications; it extends to understanding the challenges and issues our customers face. We delve into the intricacies of our customers’ challenges, collaboratively working to create tailor- made products that not only meet, but surpass their expectations.
Now that you have changed management [in December 2022], what should customers expect in terms of strategic changes? Since the change in management, customers can anticipate several strategic enhancements at Hamamatsu Photonics. Our unique products are intricately linked to robust business strategies tailored by
28 Electro Optics February 2024
each division within the company. The new management is dedicated to fortifying our existing strengths while proactively addressing our customers’ challenges. The Hamamatsu Group’s management strategy unifies individual business strategies, guiding investment and development decisions. This will ensure a more prompt and efficient product launch process.
The environmental context and sustainability have always been a key consideration for Hamamatsu Photonics. Can you provide some examples of how the company puts this concern into practice? We recognise that environmental sustainability is essential for the growth of our group. We actively contribute to a carbon-neutral society by participating in the ‘RE100’ initiative, which we have done since 2022. Our goal is to achieve 100% renewable energy usage within our group by 2040. This involves the conversion of purchased power to green power and the introduction of renewable energy. Furthermore, we are working to improve
the work-life balance of our employees and foster a diverse and inclusive workplace. As a result, we earned prestigious
“X-ray inspection, such as lithium-ion batteries and automotive circuit boards, as a result of electrification of cars, is another example of significant change that has taken place in recent years”
certifications, including the ‘2023 Health & Productivity Stock Selection1
’ and the
‘2023 Certified Health & Productivity Management Outstanding Organizations (Large Enterprise category) White 5002
’
(sixth consecutive year), awarded by the Ministry of Economy, Trade and Industry (METI) program.
Looking further into 2024, can you summarise what you consider to be the greatest challenges facing Hamamatsu Photonics today? We recognise several challenges, including the impacts of global monetary tightening;
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