community
Launched last year, the integrated service has helped over 4,500 residents improve their physical and emotional health and has cut waiting lists for Talking Therapies by 75 per cent.
Total Wellbeing Luton
LUTON Council and NHS Luton Clinical Commissioning Group jointly commissioned the Total Wellbeing Luton service to bring social, physical and emotional wellbeing support into one service. Launched in April 2018, the service delivers healthy lifestyles programmes for adults and children, exercise referral, smoking cessation, NHS health checks, long-term condition management, social prescription and Talking Therapies for common emotional health difficulties. The service provides interventions to
motivate people to take control of their health, taking into account the unique needs of each person with an understanding that people often have more than one health issue at a time, and that emotional and physical health problems are often interlinked. “Bringing these services together allows for
the holistic identification and support of multiple needs which can impact on each other e.g. food and physical activity affect emotional health levels and poor self- management of emotional health difficulties can result in missing medication, an unhealthy diet, risk of diabetes and other long term conditions,” says Matt Corder, director of community health and wellbeing at Active Luton, which co-delivers the service. “Tackling unhealthy lifestyle behaviours and
common emotional health issues can prevent future ill-health, which impacts significantly on individual lives and the capacity of the
health service with limited resources and an ageing population.”
“The service is a ‘one stop shop’ service
with a ‘tell me once’ ethos for caring for service users. All of the services are integrated with service users being identified in one area and referred on to other areas where a need is identified to ensure holistic support rather than just dealing with one problem. No other commissioners have brought improving access to psychological therapies services (IAPT) and healthy lifestyles services into one system of delivery before,” says Corder. The service works with more than 100 local
a unique service Turning Point was commissioned as lead provider for the Total Wellbeing Luton service, which it delivers in partnership with Active Luton. The social enterprise has more than 30 years’ experience delivering mental health services and has also delivered healthy lifestyles services for five years. Launched in 2005, Active Luton manages Luton Borough Council’s leisure services, which include three leisure centres, a golf centre and a community sports and arts centre. Turning Point leads on the delivery of
Talking Therapies while managing wellbeing co-ordinators, who work across different elements of the contract, to support an integrated approach ensuring smooth pathways and experiences for service users. Turning Point also has a dedicated healthy lifestyles specialist who works with Active Luton staff around their element of the healthy lifestyles delivery.
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