of different parties. They envisioned a software product that could centralise the information, record and update the various tasks and pull the whole thing together with one single, determined source of communication.”
“Specification is the way forward - doing one thing and doing it well” says Leslie Gillotte, who started the company alongside her superyacht captain partner in 2016 and now have some 600 active users in charge of yachts from anywhere between 20m and 150m+ length.
By using an interactive site-plan (typically General Arrangement drawings, or technical / surveyor’s drawings when referring to a yacht), users with appropriate access levels can then access the same up-to-date information online via the web and mobile apps and set about highlighting important work or jobs still to be done; giving as much information as possible, adding photos and short videos, then dropping a location pin on the site-plan and assigning a priority level. Reports can then be printed off or emailed to individuals or chosen contractors tasked with the responsibility of carrying out the remedies required.
“It’s a simple but powerful concept,” says Leslie, “a cloud based, user-friendly platform based on web and mobile apps where users gain immediate access to updates and new features without a clunky onboard server.”
Specifically for the interior of yachts, villas and other luxury assets, Interior Management Systems (IMS GmbH) have produced CRYSTAL software, designed to improve communication, workflow and control between owner/management and crew.
IMS - INTERIOR MANAGEMENT SYSTEMS CRYSTAL is a revolutionary app for a +7* interior operation of yachts and residences. It is tailored to each client and interior with the intuitive and user-friendly navigation, everyone can get started easily, from owners to management, from junior to senior staff and crew. CRYSTAL has an in-app calendar for easy scheduling, inventory templates for faster set-up and many more features for better self-management. IMS supports you with set-up, outfitting and other services. They also offer solution orientated audits. A CRYSTAL Support hotline is available 24/7. IMS - Interior Management Systems, was founded by former Captain Lars van Dinther and Hospitality Professional Margarita Amam. IMS understand that every interior, residence or yacht, is unique which is why every client will get their own bespoke CRYSTAL version. For more details Tel: +49 421 36519151 or visit
www.ims-crystal.com
To put this within context, if you think about all the different precious fabrics and materials common to many superyacht interiors such as, for example, specialist leathers, furs, marble, silk, mahogany, walnut and precious and valuable artefacts, pieces of artwork, sculpture and other objet d’art, its easy to see why a software programme exists with detailed information on how to clean and maintain often highly valuable, extremely rare and unique personal items.
The software does an awful lot more than just that, of course. It gives the owner/management power to control, plan and automate duties on the yacht. Engineers can log damages, the chief stew can keep an eye on inventory with the idea being to empower crew, rather than take responsibility away.
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