LICENSE TO LEAD RENEWING YOUR
Who is the workplace leader of the future and what characteristics will they need to succeed? CEO executive coach, keynote speaker and award-winning author Dr John Blakey explains how the new leadership model requires CEOs and leaders to rely upon the power of trust rather than trusting in power.
A
s baseball great Yogi Berra once said, “The problem with the future is that it ain’t what it used to be.” And the future
world of leadership will be very different from the one in which most managers have learned their current leadership skills. The converging trends of technology, diversity, Generation Y and globalisation are creating a brutal storm of transparency – a world where nothing can be hidden. The future leader will be held to ruthless
accountability by educated stakeholders who are expecting a broader contribution than simply making lots of money. These stakeholders will have an agenda that incorporates social justice, climate change, inclusivity and mental wellbeing. A leadership job that was already difficult is going to require a whole new set of skills. The future leader will need a new licence to lead. Are you up for the challenge?
TRUST IS KEY The new licence of leadership will require managers to rely upon the power of trust rather than trusting in power. What does this mean? It means that traditionally our leadership credibility has been earned through intellectual prowess and the expert use of authority to improve singular outcomes, such as maximising profit. However, in a world where deference to authority is collapsing and purpose-led, emotionally intelligent leaders are coming to the fore, our leadership credibility will need to be earned from building human trust, not exercising expert authority. To
build human trust, research
demonstrates that leaders will need to work on three mutually reinforcing capabilities: ability, integrity and
benevolence. Indeed, the formula for trust is: trust = ability × integrity × benevolence. When I share this formula with
the leaders I coach, most instinctively understand the need for ability and integrity, but few have a grasp of the word “benevolence”, which means wishing well for others. It means common human care, compassion and kindness.
“IN A WORLD WHERE DEFERENCE TO AUTHORITY IS COLLAPSING... OUR LEADERSHIP CREDIBILITY WILL NEED TO BE EARNED FROM BUILDING HUMAN TRUST, NOT EXERCISING EXPERT AUTHORITY.”
16 | RELOCATE | SPRING 2020
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