AWARDS
DESTINATION SERVICES
PROVIDER OF THE YEAR
Clearview Relocation T
his award, which celebrates quality and professionalism, once again attracted some powerful entries.
Berkshire-based Clearview Relocation’s stood out. Said
the judges, “Clearview employs a nurturing management style alongside innovative technology to meld together people and technical solutions that really work. “This company brings out the very best in its staff,
resulting in exceptional client service. Feedback from clients demonstrates long-standing, highly successful relationships. “Alongside the ability to respond quickly to change,
an integrated approach with other service providers is evident, which is very much appreciated by individuals and families on the move, and by the firms responsible for relocating them.”
Maggie Philbin, Debbie Ward,
Andrew Grant (judge), Simon Bell, Camilla Stephen
2017 10TH ANNIVERSARY Low staff turnover and stable leadership are obvious factors
in Clearview’s award-winning service. Says director Simon Bell, “Our staff stay for nearly nine years on average. Our main management team has not changed since George Holmes and I founded the company in 2000, and both of us are as involved in service delivery now as we were then.”
Attention to detail The nurturing management style highlighted by the judges extends to Clearview’s network of independent UK and international home-search consultants. “All staff, whether in-house
All staff, whether
Successful service delivery Clearview’s entry gave strong examples of working creatively to meet clients’ needs. When a Japanese multinational formed a new subsidiary, engineers were seconded to the UK and accommodated in hotels for both short and longer periods. This was neither ideal for employees nor the most cost-effective solution. The client’s deputy director of corporate purchasing and
in-house or remote, work cohesively and proactively”
or remote, work cohesively and proactively,” says Simon Bell. “We have a sister removals management company, which positively impacts on both time and budgets for clients.” As the judges noted, judicious use
of technology is an important part of Clearview’s service. The company has developed an interactive app that enables assignees to, for instance, access their property- viewing itinerary, view property details, photos and floorplans, check
locations in the mapping function, and post in real time with their families. Summing up, the judges described Clearview as “a real
facilities takes up the story. “Clearview secured an initial f ive apartments within a single residential building for use by our Japanese employees on a rotational basis. “This arrangement has proved ideal. Their relocation
consultant has exceptional working knowledge of the Japanese culture and language, which adds immense value for our employees.”
winner – a highly proactive company that pays attention to the smallest detail, resulting in excellent customer satisfaction”.
www.clearviewrelocation.com
relocateglobal.com | 37
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52
