AWARDS
“This is why careful case management is so important. We
communicate and feed back so that everyone knows the assignee’s background, what they might be looking for, and whether there might be rumblings so we can pre-empt them.”
Managing resources Such is the strength of the relationship that Edwards is happy to follow Clearview’s lead when it comes to responding to assignees’ needs in the context of external realities. “We are at a point now where we have earned Edwards’ trust,
which makes it much easier for everyone when we are faced with challenges,” says Debbie Ward. “There is no hesitation in following our advice when we offer a solution based on our experience.” While communication and a thorough understanding of
policies are vital for this aspect of the relationship, flexibility and a consultative approach are also valuable, as Debbie Ward explains. “Guidelines might be written down, but we also have to be reasonable about the real world, and sometimes market conditions dictate. “Edwards is very understanding about this. They are also open to hearing our proposals.”
The future Its partnership with Clearview means that Edwards can continue to attract, develop and retain employees with international experience, and to deploy talent to grow the business in a cross-cultural context in this highly skills-competitive sector. “Global mobility enhances the knowledge, talent capability and
resourcing within the group,” says Judy Gilbert. “It is encouraged to support both business needs and operational flows. “I think the trend globally is that the mobile population
is set to increase, as businesses need to share information across the globe. Because this is a constantly shifting area, the relationship with Clearview is such that they are agile in their ability to react to our needs with their network of consultants around the world.”
SPONSOR THE 2018 AWARDS
Following the presentation of the Relocate Awards 2017 at London’s Science Museum, the Relocate team is already hard at work to ensure we build on the success of these tenth-anniversary awards to make next year’s even bigger and better!
Position your organisation at the forefront of our industry, and get real value for your marketing budget, by sponsoring one of relocation’s most established and prestigious awards. This is an unbeatable opportunity to heighten recognition
for your business and all those working in relocation, and to help reward and promote best practice, talent and innovation. Act now to secure the category of your choice. Starting
in September, you’ll benef it from 12 months’ high-quality exposure through pre- and post-awards publicity in print,
on our website, and via a series of exhibitions and events, our social media presence, and our online awards newsletter. This exposure will be reinforced by display and sponsorship
opportunities at the Gala Awards Dinner, which attracts HR directors and representatives from blue-chip companies and household names, as well as businesses and professional bodies from across the relocation spectrum. Supporter opportunities are also available.
For details, call Trudy Mockford on +44 (0)1892 891334, or email
ads@relocatemagazine.com
Debbie Ward explains that Clearview’s established global
network is well prepared to meet Edwards’ growing global mobility needs. “Working with best-in-class, tried-and-trusted partners around the world means that we can help our clients wherever they might need us. “Our international partners work to strict service-level
agreements and are evaluated on an ongoing basis. They share our principles, ethics and approach, allowing us to provide a consistent and high level of service across the globe.”
Winning ways The win is the culmination of a number of years’ hard work and a positive experience of entering the Relocate Awards. “As a team of individuals and as a company, we’ve been around a long time,” explains Debbie Ward, “but entering awards is not something we’ve tended to focus on until recently. “This year, for a whole raft of reasons, including the team we’ve
got and developing the business, we decided to go through the process of putting a submission together. “It was a steep learning curve. We went out to our clients,
our assignees and our partners to hear their views. They said some lovely things. We feel we deliver a good service, but it was reassuring to have that confirmed. “Entering the Relocate Awards and winning two [Clearview
is also Destination Services Provider of the Year – see p37] was also really special because every day people in our team come up against barriers and challenges that they work through to solve. Again, to have that external validation is lovely. It gives everyone a massive boost. “The whole process has been positive. The office has been
smiling ever since the Relocate Awards!” Last word to Judy Gilbert. “I think the award is very well
deserved, and I’m proud of the service that we and Clearview, as a team, are able to provide to our assignees.”
www.clearviewrelocation.com
30 | Re:locate | Summer 2017
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