In Reference CCRDirectory


Debt Collection


Opos is an owner managed, technology-led BPO and Collections Contact Centre, with full FCA permissions. Opos has a keen focus on Digital Strategies, leveraging the latest technologies to deliver a unique customer-engagement proposition. Opos benefits from being members of the CSA, as well as holding UKAS accredited ISO 27001, ISO 9001 and ISO 14001 standards. Opos also recently achieved the Investors In Young People (IIYP) standard. Opos is the first contact centre to integrate with the www.vulnerabilityregistrationservice.co.uk. We operate across all sectors; both Consumer and Commercial. We are also interested in Debt Purchase opportunities.


John Freel, Head of Client Engagement jfreel@oposlimited.com www.oposlimited.com/opos 0141 428 3993


Resolvecall’s principal offering is an ability to connect with disenfranchised customers, to engage with them in a professional and considered fashion and, most importantly, resolve their issues to the benefit of all concerned. Resolvecall conducts 750,000 annual field based visits, delivered by our fully employed agents, in a fully transparent post-FCA environment. We consistently breathe life back into non-contactable assets to create significant wealth for our clients. The power of face-to-face interaction is unparalleled in delivering a meaningful solution to contact your customers. We can deliver resolution for your customer and added value for you. Pete Boyack, chief commercial officer, Resolvecall Limited Tel: 0141 243 4864 – E-mail: pboyack@resolvecall.co.uk – www.resolvecall.co.uk


Yuill + Kyle is one of Scotland’s leading debt recovery and credit control law firms. With over 100 years of experience, we are specialists in resolving disputed and undisputed debts. Our track record for successful recoveries means you have just moved one step closer to getting your money back. Yuill + Kyle, Capella, 60 York Street, Glasgow, G2 8JX, Scotland, UK Tel: 0141 572 4251 – E-mail: scowan@yuill-kyle.co.uk – www.debtscotland.com


CCRRoundtables


Where the leading professionals meet to discuss the key issues of the day


CCRMagazine’s round-table debates off er you the opportunity to work with our outstanding


editorial experience to pull together some of the most senior professionals from the industry to discuss an area of key editorial interest for you and the industry.


Stephen Kiely, editorial director, will chair the debate and off er you a unique opportunity to meet key industry fi gures, get feedback on your product and views, and present yourself as a knowledge-leader in an area of interest to you.


Meet and debate with the leaders in the industry at a professional round-table debate.


For more information on these exciting debates, contact Gary Lucas on 07785 268404 or e-mail gary@ccrmagazine.co.uk


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www.CCRMagazine.com


September 2019


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