In Focus Consumer Credit A pause for thought
In today’s busy business culture, a little consideration of others can lead to an improved working environment
Arthur Kaufman Independent writer and speaker
arthur35art@hotmail.co.uk
Do you find it hard, or sometimes impossible, to have a word about urgent matters with senior colleagues? Worse still, on the day you were appointed,
you were informed that the doors to their offices would always ‘be open’. Unfortunately, there was no guarantee
that any of them would actually be there when needed, nor were any times posted when they would be available. In fact, trying to get a face to face with
those on high can be time-consuming and very frustrating, leaving you wondering what to do, one way or another, when vital decisions have to be made – and made soon – since later than sooner is not an option, especially if your career is on the line.
All too often, Mr or Ms Senior Exec are
between meetings, or attending a conference, which just happens to be held where the climate and hotels are five-star plus. And, as for you failing to make contact
before approaching their secretary or PA, the best that can be done is to pass your message on, albeit with a firm reminder that your boss is always ‘very busy’, with many demands on his or her time, and that you should try again in three or four days, despite your heartfelt pleadings that the deadline for decision making is only a mere 18 hours away.
A miracle If, by some miracle, the one in question manages to return early, you may then be
As for you failing to make contact before approaching their secretary or PA, the best that can be done is to pass your message on, albeit with a firm reminder that your boss is always ‘very busy’, with many demands on his or her time, and that you should try again in three or four days, despite your heartfelt pleadings that the deadline for decision making is only a mere 18 hours away
smartphone informed, that for the next six weeks, Mondays and Fridays are definitely out, and that for the next three months, the rest of the week is a non-starter. There is, of course, the possibility of a 10
minute booked telephone conversation, but, with little, if any, notice beforehand, and with particular emphasis on the ‘little’. Should you be fortunate enough to bump
unexpectedly into Most Important Him or Her, and just about to say your piece, you will be told in a rapid-speak mutter that there is no time to stop and talk followed by a quick-fired belated “sorry, too busy, am terribly late already”, while watching the object of your unspoken words disappear in a flurry of haste to Heaven knows where, leaving you standing alone with your already diminished feelings of self worth.
Claims on time Although it has been argued that those of the top of the executive pole
September 2019
www.CCRMagazine.com
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